BTP Customer Success Partner Advisor, Finland

4 weeks ago


Espoo, Uusimaa, Finland SAP Full time
About the Role

We are seeking a highly skilled BTP Customer Success Partner Advisor to join our team in Finland. As a key member of our Customer Success team, you will be responsible for driving the adoption and consumption of SAP Business Technology Platform (SAP BTP) services among our flagship EMEA customers.

Responsibilities
  • Proactively partner with customers to increase consumption of SAP BTP services and coordinate activities with the Account Team.
  • Analyze customer technical needs and execute consumption plans for assigned customers.
  • Provide recommendations and prepare customers to make the best use of the solution, in alignment with SAP strategy and roadmap.
  • Act as the primary SAP BTP strategic point of contact and orchestrate success resources across SAP and customers.
Requirements
  • 3-4 years of experience working in the IT industry, with a background in software engineering, solution management, project/product management, project implementation, pre-sales, technical customer engagement, customer success, proactive support services, or consulting.
  • Deep understanding of one or more areas of the SAP BTP portfolio, including SAP BTP Extension and Integration Suite, Cloud Databases, Cloud Data Management, and Analytics Cloud Solutions.
  • Foundational knowledge of public cloud platforms and providers, with certifications in enterprise architecture a plus.
  • Excellent communication and presentation skills, with familiarity with design thinking methodology a plus.
About SAP

SAP is a global leader in enterprise software and software-related services. Our innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. We are committed to creating a workplace that is inclusive and diverse, where every idea and perspective are valued.

We pride ourselves on a work environment that is collaborative, caring, and focused on learning and development. Our team is passionate about driving SAP BTP consumption growth and creating a better and more equitable world.



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