Aviation Operations Manager

6 days ago


Helsinki, Uusimaa, Finland Hong Kong Express Airways Limited Full time

Company Overview

Hong Kong Express Airways Limited is Hong Kong's first and only low-cost carrier. We offer great value and affordable fares on one of the youngest and most modern aircraft fleets in the world.

We have a diverse and vibrant team that embodies the adventurous spirit of our customers. Our goal is to make careers more fulfilling and rewarding for our employees.

Job Description

  • Review performance data and activity, monitor and measure departmental productivity, KPI achievement, and overall effectiveness.
  • Oversee inflight services transformation projects aimed at optimizing processes, enhancing operational efficiency, and driving productivity within the organization.
  • Liaise with stakeholders to ensure the efficiency of business processes and procedures.
  • Responsible for safety and security related to operational functions of cabin operations.
  • Ensure operations are conducted in accordance with applicable regulations and HKE's policies, standards, and requirements.
  • Make decisions regarding risk tolerability associated with cabin operations based on the operational Risk Matrix.
  • Partner with Operational Control Centre Department in manpower planning and effective deployment of cabin crew resources.
  • Provide guidance and oversight of inflight services standards, inflight sales, quality assurance, and operational requirements.
  • Oversee budget, reporting, planning, and auditing for Cabin Crew Operations and Transformation.
  • Prepare reports for senior management review.
  • Coach, manage, and motivate reporting teams to achieve functional efficiency and effectiveness.
  • Perform management flying duty or conduct observation flights as required.
  • Perform any other related support duties as assigned.


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