Pharmacy Quality Assistant

4 days ago


Espoo, Uusimaa, Finland GlaxoSmithKline Full time
Job Description:

This is an exciting opportunity for a Pharmacy Student to gain valuable experience within the Quality department of a leading pharmaceutical company. As a Quality Assistant, you will play a crucial role in ensuring that product customer complaints are handled effectively, supporting an efficient complaints management process.

You will be responsible for:

  • Timely handling and recording of product customer complaints, identifying potential issues and linking them to adverse event reporting processes.
  • Reporting and following up on product complaints with manufacturing sites and customers.
  • Assisting with other Quality tasks as supervised by the Quality Manager.

The ideal candidate should possess:

  • A current Pharmacy or equivalent university student status.
  • Fluent Finnish and strong written and conversational English skills.
  • Proficiency in Microsoft Excel.
  • Ability to commit to 15 hours per week until the end of 2026.

In this role, you will have the opportunity to work closely with the Quality Manager, Responsible Person, and local Quality team in Finland. If you are a motivated and detail-oriented individual looking to develop your Quality assurance skills, please apply for this part-time contract position.

Key Responsibilities:

1. Product Complaints Handling: Ensure timely handling and recording of product customer complaints, supporting an effective complaints management process.

2. Reporting and Follow-up: Report and follow up on product complaints with manufacturing sites and customers.

3. Quality Task Assistance: Assist with other Quality tasks as supervised by the Quality Manager.

Required Skills and Qualifications:

• Current Pharmacy or Equivalent University Student

• Fluent Finnish and Strong Written and Conversational English

• Proficient in Microsoft Excel

• Ability to Commit to 15 Hours per Week


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