
Athens Customer Service Job
19 hours ago
We are looking for a highly motivated and detail-oriented B2B Customer Service Representative to join our team in Greece. As a key member of our customer experience team, you will be responsible for providing exceptional support to our customers via email and phone.
Key responsibilities include:
- Managing financial transactions, including refunds, manual charges, and payment inquiries
- Facilitating the onboarding process for new B2B customers
- Updating and maintaining merchant information in our database
- Addressing merchant inquiries about their POS account financial status with Worldline
- Providing timely and professional customer service
- Ensuring excellent service standards and high customer satisfaction levels
We are a French startup founded in 2000, now leading a global brand in customer experience solutions. We have a strong presence in over 50 countries and employ over 75,000 multilingual employees.
What You'll Get- A competitive salary of €1450 gross per month
- A monthly bonus based on KPIs
- A relocation package with 4 weeks in an Airbnb
- Fully paid training and reimbursement of your flight ticket within the first salary
- Private health insurance with dental care
- A dynamic and supportive working environment
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