
HR Operations Specialist
1 day ago
Role Summary
We are looking for a skilled Regional HR Operations Specialist to join our global People Team in Helsinki. This role will focus on supporting HR operations across Region North, specifically in the Baltics and Denmark.
Key Responsibilities
- Advanced HR Inquiries: Provide expert advice on sophisticated HR queries, supporting Wolt employees across the North Region countries.
- HR Program Implementation: Support the execution of targeted HR programs, including compensation reviews and performance appraisals.
- HR Data Analysis: Utilize HR data to craft insightful analyses and reports, aiding decision-making and enhancing our HR intelligence.
- Employee Relations: Manage sensitive employee concerns and grievances, ensuring a fair, respectful, and legally compliant resolution process.
- Compliance: Monitor and help enforce adherence to labor laws and regulatory standards, safeguarding our organization against legal risks.
- HR Tool Refining: Continuously refine our HR tools and platforms for optimal efficiency, particularly Workday, ensuring high data accuracy, integrity, and functionality.
- Training Initiatives: Design and deliver onboarding and training sessions, focusing on elevating the skills and competencies of our team leads and team members.
- Complex Issue Resolution: Collaborate closely with People Partners to tackle and resolve high-risk HR challenges.
- Employee Life Cycle Processes: Answer HR queries, write employment contracts for non-volume hires, handle data in Workday, and play an active role in monthly payroll-related tasks and management.
Requirements
- People/HR Operations experience in a multi-country environment.
- Payroll process development experience from an HR perspective and coordination with outsourced payroll providers.
- Genuine zeal for positively impacting lives through HR.
- Labor law interpretation and working experience supporting team leaders with related issues.
- Commitment to delivering exceptional service experiences.
- Enthusiasm for digital solutions and HR technology.
- Solid grounding in HR fundamentals through education and practical experience.
- Love for structured, efficient work processes.
- Relentless pursuit of HR knowledge and expertise.
- Proactive approach to overcoming challenges.
- Exceptional autonomy and collaboration skills.
- Digital proficiency in a connected work environment.
- Fluent English abilities, both verbal and written.
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