Regional HR Operations Specialist

1 day ago

Helsinki, Uusimaa, Finland Tbwa ChiatDay Inc Full time

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn't always easy, but it's definitely exciting. Here you'll learn more, build more, and ship more than in most other companies. You'll be challenged a lot, but also have a lot of fun on the way. So, if you're a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Are you eager to elevate your HR career within an innovative global tech company where your contributions have a tangible impact? Welcome aboard We're in search of dynamic, meticulous HR enthusiasts eager to help us take the Wolt employee experience to the next level. If you're driven by the challenge of navigating the complexities of HR and aspire to make a meaningful difference in team members' lives, your search ends here

The People Team at Wolt consists of about 200 HR, Talent, Tech, Payroll and Talent Acquisition professionals located in Helsinki, Budapest, Copenhagen, Berlin, Tel-Aviv, Athens, Tbilisi, Tokyo and more. We're a global People function, well-respected by the people and teams that we support and partner with. To reach the next stage in our exciting growth plans, we are now looking for a Regional HR Operations Specialist to join our global People Team, based in Helsinki.

As our Regional HR Operations Specialist you will support our HR operations across Region North, especially in the Baltics and Denmark. Your central focus will be to quickly understand and build on the core HR foundations that are already in place and take ownership of selected HR processes and practices.

What you'll be doing
  • Address advanced HR inquiries (Tier 2): Offer expert advice on sophisticated HR queries, supporting Wolt employees across the North Region countries with their nuanced HR needs.
  • HR program implementation: Support the execution of targeted HR programs, including compensation reviews and performance appraisals.
  • Analytical insight: Utilize HR data to craft insightful analyses and reports, aiding decision-making and enhancing our HR intelligence.
  • Navigate employee relations: Manage sensitive employee concerns and grievances, ensuring a fair, respectful, and legally compliant resolution process.
  • Compliance mastery: Monitor and help us enforce adherence to labor laws and regulatory standards, safeguarding our organization against legal risks.
  • System enhancement and maintenance: Continuously refine our HR tools and platforms for optimal efficiency, particularly Workday, ensuring high data accuracy, integrity and functionality.
  • Specialized training initiatives: Design and deliver onboarding and training sessions, focusing on elevating the skills and competencies of our team leads and team members.
  • Complex issue resolution: Collaborate closely with People Partners to tackle and resolve high risk HR challenges.
  • Support end-to-end employee life cycle processes: Answer HR queries, write employment contracts for non-volume hires, handle data in Workday, and play an active role in monthly payroll-related tasks and management.
  • You will be acting as the HR contact person for external payroll.
Our humble expectationsWhat makes you the perfect candidate
  • Background: People/HR Operations experience ideally in a multi-country, global environment
  • Payroll process: Mastering in payroll process development from HR perspective and background in coordinating payroll cooperation with an outsourced payroll provider
  • HR passion: A genuine zeal for impacting lives positively through HR.
  • Labor law interpretation and working experience: Background in supporting team leads with labor law related issues.
  • Service excellence: A commitment to delivering exceptional service experiences.
  • Technological affinity: An enthusiasm for digital solutions and HR technology.
  • HR knowledge: Solid grounding in HR fundamentals, both through relevant education (i.e. HR, business or similar) and practical experience.
  • Process orientation: A love for structured, efficient work processes.
  • Learning and growth: A relentless pursuit of HR knowledge and expertise.
  • Problem-solving: A proactive approach to overcoming challenges.
  • Independence and collaboration: Exceptional at working both autonomously and as part of a team.
  • Digital proficiency: Comfortable in a digital-first, interconnected work environment.
  • Communication skills: Fluent English abilities, both verbal and written.
Next stepsWhy you'll love working with us
  • Continuous learning: Significant growth in a fast-scaling global tech firm.
  • Competitive compensation
  • Flexible environment: Embrace a hybrid work model, blending office presence with flexibility.
  • Awesome team and colleagues. You will be a part of our People team in Wolt HQ as well as the Region North People team

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going

You will fit into a truly diverse team across 27 countries - what really matters to us is a caring and welcoming environment where we embrace uniqueness and celebrate diversity. Experience a company culture where we work on eye level, decisions are made quickly and knowledge sharing, as well as mentoring, is on our daily agenda.

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