Customer Service Specialist

2 days ago


Helsinki, Uusimaa, Finland Osuma Henkilöstöpalvelut Oy Full time

Haemme asiakasyrityksellemme Valokuitunen Oy:lle Customer service specialisteja määräaikaisiin työsuhteisiin kesäksi 2025 Helsinkiin. Työ on kokoaikainen työajan sijoittuen kello 816 aikaan arkipäiville. Työt alkavat huhtikuun puolivälissä ja kestävät elokuun loppuun. Työskentelypisteesi sijaitsee Helsingissä, ja työtä tehdään sekä paikan päällä että etänä.

Valokuitunen Oy rakentaa valokuituverkkoja ympäri Suomea taajamien pientaloalueille. Kasvamme vauhdikkaasti, joten pääset osaksi aitoa kasvutarinaa sekä meidän että omaasi. Työmme on palkitsevaa: teemme kodeista toimivampia kuin koskaan, sillä tarjoamme ihmisille valokuidun avulla tasokkaimman mahdollisen nettiyhteyden. Meillä väki viihtyy, yhteishenki on vahva ja tukea aina saatavilla.

Customer service specialistina Valokuitusella

Toimit asiakaspalvelutehtävissä / call center-työssä niin sähköisissä kanavissa kuin puhelinyhteyksin. Tehtävään kuuluu muun muassa asiakkaiden yhteydenottoihin liittyvää selvitystyötä, asiakaslaskutusten toimenpiteitä, reklamaatioiden käsittelyä ja muita asiakaspalvelun töitä, kuten neuvontaa.

Toivomme sinulta

Aikaisempaa kokemusta asiakaspalvelun parista, mieluiten call center-työstä sekä MS Office -ohjelmien hallintaa. Eduksi katsomme kokemuksen Salesforcen tai muun asiakkuushallintajärjestelmän käytöstä. Valokuidun ei tarvitse olla sinulle tuotteena tuttu, sillä saat toimintaamme kattavan perehdytyksen. Tehtävä edellyttää sujuvaa suullista ja kirjallista suomen kielen taitoa, ja katsomme eduksi englannin kielen taidon.

Valokuitusella on aina tarjolla esihenkilön tuki sekä huikean tiimin tsemppi työssä onnistumiseksi. Tehtävässä on kiinteä kuukausipalkka, joka sovitaan ICT ylempien toimihenkilöiden TES mukaan.

Hakeminen

Mikäli kiinnostuit, jätä hakemuksesi Osuman nettisivuilla olevalla lomakkeella tai kysy lisätietoja. Paikat täytetään heti sopivien henkilöiden löydyttyä.

Heräsikö kysyttävää? Otathan yhteyttä puhelimitse tai sähköpostitse: Osuma Henkilöstöpalvelut Oy, Tomi Ikonen, p. 044 750 7187, tomi.ikonen@ohp.fi

Jätä hakemus: http://osuma.likeit.fi/apply/40206973
Työpaikan osoite: 00380
Työ alkaa: Työskentelyn aloitus sovitaan yhdessä
Työaika: Kokoaikatyö
Työn kesto: Määräaikainen
Hakuaika päättyy: 31.03.2025 20:59
Ilmoitus jätetty: 17.03.2025 10:23
Työmarkkinatorin ilmoitusnumero: 76d39764-da88-41fe-814d-51673379ed1b

Lähde: Työmarkkinatorin asiakastietojärjestelmä

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