Head of IT Operations

3 days ago


Helsinki, Uusimaa, Finland Nokian Renkaat konserni Full time
Head of IT Operations - Helsinki - Nokian Renkaat konserniHead of IT Operations

Nokian Tyres is a Finnish company that invented the world's first winter tire in 1934.

We continue to drive innovation and develop our premium technology from Nokia, where we are rooted.

Today, operating in over 60 countries across the world, we are looking for experienced professionals and future talents.

We seek a Head of IT Operations to lead our global IT team.

This role oversees the development and delivery of end-user, infrastructure, datacenter, and network services across sales offices, manufacturing sites, and service centers.

The successful candidate will lead an international team to ensure high-quality business-critical services for Nokian Tyres' operations.

Key responsibilities:

  • Provide leadership to the global IT Operations team by creating a high-performance team culture driven by strategic objectives and goals.
  • Manage business relationships regarding IT operations and infrastructure.
  • Fulfill SLAs and ensure business continuity.
  • Plan and manage the entire IT services lifecycle (plan, create, deploy, use, and retire).
  • Manage and align project portfolios with business objectives.
  • Develop strategic partnerships.

To succeed in this role, you must have:

  • A proven ability to build, develop, motivate, and retain a high-performing global IT service organization.
  • A minimum of 10 years' experience running effective and innovative information technology solutions.
  • The ability to create IT services strategy, roadmaps, competence, and resource plans.
  • Relevant technology knowledge.
  • Demonstrated skills in partner management (services and solutions).
  • Proven familiarity with IT industry standards and methodologies such as ITIL.
  • The ability to lead within a global and matrix organization.
  • A strong sense of urgency in delivering results.
  • Excellent communication, leadership, and project management skills in English.
  • The ability to prioritize, organize, coordinate, and execute tasks in a high-pressure environment with constant deadlines and shifting priorities independently and effectively.
  • A good understanding of regulatory and compliance requirements.

Nokian Tyres supports work-life balance and employee well-being.

We value diverse experiences and competencies, which play a key role in the development of the company and our innovative solutions.

We offer a talented team, energizing collaboration, and an agile way of working that ensures great results together.

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