Field Service Engineer Onsite

16 hours ago


Helsinki, Uusimaa, Finland Stryker Group Full time

Field Service Engineer Onsite
To be based in or in the area of Kuopio, the Field Service Engineer Onsite will in this role have a mixture of minimum 60% (minimum 3 days) onsite at Kuopio Hospital managing and supporting the service delivery of the site contract, and 30% field based supporting the Field Business activities in the northern part of Finland.

In conjunction with this, the Field Service Engineer shall offer technical support to customers through elements of technical training, answering technical queries and general advice acting always to meet customer's needs, implement quality improvements and assure "gold standard" in all aspects of Stryker Services. The Technical Services Field Engineer will adhere to all company policies, standards and procedures; and accepts responsibility for the continuous improvement of the overall wellbeing of the relationship between customers and Stryker.

What you will do:

  • Quality inspections, functional testing, repair and calibrations of Stryker's and customer devices
  • Develop understanding of Comms/MedSurg product portfolio to enable technical and critical thinking and facilitate surgical procedures as well as support others using the equipment
  • Responsible for troubleshooting and maintaining the overall status of Stryker equipment
  • Provide proactive service and Field action in dedicated area
  • Perform yearly preventative maintenance
  • Focus on improving the quality of service within the main accounts in the dedicated area
  • Manage internal routine admin and quality assignments

What you need:

Required:

  • Typically, a university degree, or minimum 2-3 years of experience in a similar role
  • Good level of English to understand trainings, communications, and manuals
  • Fluency in Finnish
  • Driver's license

What we offer:

  • Flat hierarchies and responsibility. Through flat hierarchies, we strengthen the initiative and willingness of our employees to take over responsible tasks.
  • We grow talent. At Stryker we offer great personal and internal career development for our employees, with the possibility to make both vertical and lateral position movement.
  • Team spirit & engagement. We create engaged and inclusive teams that encourage colleagues to share their diverse perspectives and opinions.
  • Competitive salary and benefits. With us, you will receive a competitive salary and benefits commensurate with your job.
  • Recognition of your performance. At our company, outstanding individual and cross-functional team performance is rewarded. Ideas, projects, or other exceptional achievements can be submitted for various awards on a local and global level.
  • Stryker Women's Network (SWN). The SWN is committed to an open and modern corporate culture that fosters the development of talented and dedicated women. SWN is open to all employees and strongly advocates an inclusive work environment.

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