
Customer Advisor
2 days ago
Customer Service är Aktias ansikte och röst mot kunden. Vi sköter all kundservice per telefon, i de digitala kanalerna och alla servicerelaterade ärenden på våra fysiska mötesplatser. Vårt mål är att erbjuda en förstklassig kundupplevelse och att kunna betjäna våra kunder "end-to-end" i alla ärenden. Aktias värderingar "modigt, kunnigt, tillsammans" syns varje dag i vår vardag och vi har en fin arbetsgemenskap.
Vi söker nu till vår Customer Service i Helsingfors kunniga och motiverade kundrådgivare som vill vara med och skapa finansbranschens bästa kundupplevelser
Som Customer Advisor betjänar du våra personkunder och Premium- och Private Banking kunder via digitala kanaler, såsom telefon och nätbank. Du identifierar kundens behov och finner lösningar som skapar mervärde. Arbetet består av alla typer av dagliga banktjänster med kunden. Du arbetar självständigt men njuter också av att vara en del av teamet. Arbetstiden är huvudsakligen vardagar mellan kl. 8-18. Möjlighet att jobba enligt hybridmodell.
Vad vi önskar av dig?
- Pratar flytande svenska och finska
- Har erfarenhet av kundservice
- Har erfarenhet av finansbranschen
- Har lämplig utbildning från yrkeshögskola eller annan högskola
- Utförd APV1-examen ses som fördel
För att du ska trivas och nå dina målsättningar i arbetet:
- Behöver du vara flexibel och njuta av att vara med om att saker händer
- Hämtar med dig en positiv inställning och iver
- Du genuint vill lära dig nytt, och har goda tekniska färdigheter för att lära nya system lätt
- Har goda kommunikations- och interaktionsfärdigheter som gör att du klarar dig bra också i krävande kundservicesituationer
- Är en teamspelare med positiv attityd som jobbar strukturerat, effektivt, proaktivt och är redo att jobba för att nå våra målsättningar
Vi erbjuder dig
- Intressanta och mångsidiga arbetsuppgifter i en tvåspråkig arbetsmiljö med goda möjligheter till kompetens- och karriärutveckling
- En plats på första parkett med inblick i bankbranschen, vilken just nu genomgår stora och intressanta förändringar till följd av den allt snabbare digitaliseringen
- En trivsam arbetsmiljö med möjlighet till distansarbete
Blev du intresserad?
Mera information om arbetsuppgiften fås av Team Lead, Hannele Sartanen hannele.sartanen@aktia.fi eller Team Lead Jessica Wahl jessica.wahl@aktia.fi
Ansökningstiden 13.3-31.3.2025
Vi kontaktar kandidater redan under ansökningstiden, så det lönar sig att sända ansökan så fort som möjligt. Vi anställer direkt, om vi finner passande person till uppgiften.
Till personer som blir valda gör vi enligt Aktias praxis tillförlitlighets- och bakgrundsutredning. Observera, att vi alltid gör en kreditupplysning under rekryteringen. Betalstörningar är ett hinder för rekrytering. Vi gör även drogtest till personen som blir vald till uppgiften.
#J-18808-Ljbffr-
Customer Technology Advisor
6 days ago
Helsinki, Uusimaa, Finland Kyndryl Full timeKyndryl Customer Technology Advisor - Application Services (Nordics) in Helsinki, FinlandWho We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more...
-
Customer Advisor
1 week ago
Helsinki, Uusimaa, Finland Worldline Full timeCustomer AdvisorEtsimme maksukorttien asiakaspalveluun useampaa työntekijää vakituiseen kokoaikaiseen työsuhteeseen 17.3.2025 alkaen.Asiakaspalvelumme tapahtuu monikanavaisesti niin puhelimen, sähköpostin kuin chatin kautta, erään Suomen suurimman pankin asiakkaille. Toivomme, että olet palveluhenkinen ja pystyt hoitamaan vaikeitakin...
-
Consulting Solutions Advisor
5 days ago
Helsinki, Uusimaa, Finland Kyndryl Full timeAbout This RoleThis is an exciting opportunity to become an integral part of our cutting-edge Go-To-Market team as a Customer Technology Advisor.You will work hand in hand with our Kyndryl Consult Partners and customer partners to leverage your technical and solution expertise to drive targeted opportunities and exceed customer expectations.In this role, you...
-
Finland Legal Advisor Job
6 days ago
Helsinki, Uusimaa, Finland Bondora Full timeAbout Us">Bondora is a pioneering fintech company dedicated to revolutionizing the way people manage their finances. With a strong focus on innovation and customer satisfaction, we've built a reputation as a trusted partner in the financial industry. Our commitment to excellence drives us to continuously improve our products and services, ensuring that our...
-
Customer Experience Director
12 hours ago
Helsinki, Uusimaa, Finland Dentsu Aegis Network Full timeAbout the RoleWe are seeking an experienced Customer Experience Director to lead our team in delivering innovative CX solutions. As a key member of our organization, you will be responsible for planning, overseeing, and driving the success of multiple complex CX-projects and programs within our customer organizations.Key Responsibilities:Foster client...
-
Solutions Architect
2 weeks ago
Helsinki, Uusimaa, Finland Datacrunch Full timeAbout:We're a close-knit, ambitious team of 37, driven by a mission to make this world a better place by providing affordable, environmentally sustainable, AI-focused cloud capacity to organizations.The Solutions Architect will serve as a key technical advisor, bridging customer needs with DataCrunch's advanced solutions. This role involves guiding customers...
-
Embedded Linux Systems Engineer
5 days ago
Helsinki, Uusimaa, Finland Canonical Full timeJob DescriptionAt Canonical, we are pioneers in the open-source software industry. Our flagship product, Ubuntu, is a leading platform for AI, IoT, and cloud computing. We are expanding our reach in mission-critical industries such as Automotive, Medical Devices, Industrial Systems, Robotics, and Telco.We are seeking an experienced Embedded Linux Field...
-
Linux Field Support Specialist
5 days ago
Helsinki, Uusimaa, Finland Canonical Full timeAbout UsCanonical is a leading provider of open-source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. We have 1000+ colleagues in 70+ countries and offer a distributed work...
-
Cyber Risk Management Advisor
5 days ago
Helsinki, Uusimaa, Finland Palo Alto Networks Full timeWhy Join Us?We're a company built on disrupting the status quo and challenging conventional thinking. Our mission is clear: we aim to be the cybersecurity partner of choice for our customers, helping them navigate the ever-evolving security landscape. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing...
-
Helsinki, Uusimaa, Finland Amazon Full timeTechnical Account Manager, AWS Enterprise SupportJob ID: 2875887 | AWS EMEA SARL (Poland Branch)An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. You'll craft and execute...
-
German-speaking Technical Support Specialist
2 weeks ago
Helsinki, Uusimaa, Finland NordicJobsWorldwide Full timeAre you a native German speaker ready to start a new experience in Greece?We have a new opportunity for you Our Client is looking for a Technical Support Advisor ASAP in Greece.Job DescriptionAs a Technical Support Advisor, your role is, together with your team, to handle customer issues with empathy and efficiency. Besides speaking your native language, you...
-
Financial Manager and Accountant
2 days ago
Helsinki, Uusimaa, Finland Academic Work Full timeFinance and Accounting ProfessionalWe are seeking a highly skilled Finance and Accounting professional to join our customer's fast-growing team. As a key member of the global SaaS company, One Click LCA Oy, you will play a vital role in decarbonizing the construction industry.The successful candidate will oversee the preparation and presentation of financial...
-
Compliance Officer Career Opportunity
6 days ago
Helsinki, Uusimaa, Finland Bondora Full timeAbout the Role">We're seeking a highly skilled Senior Lawyer to join our legal team and play a critical role in shaping the future of our business. As a Senior Lawyer, you'll be responsible for ensuring compliance, mitigating risks, and supporting the growth of our business in Finland. This is an exciting opportunity for a business-oriented legal advisor to...
-
Senior Financial Controller
2 days ago
Helsinki, Uusimaa, Finland Academic Work Full timeLead Financial Analyst and Accounting ManagerWe are seeking a highly skilled Lead Financial Analyst and Accounting Manager to join our customer's fast-growing team at One Click LCA Oy. As a key member of the global SaaS company, you will play a vital role in decarbonizing the construction industry.The successful candidate will have a strong background in...
-
Business Law Specialist Vacancy
6 days ago
Helsinki, Uusimaa, Finland Bondora Full timeAbout Bondora">Bondora is a pioneering fintech company dedicated to revolutionizing the way people manage their finances. With a strong focus on innovation and customer satisfaction, we've built a reputation as a trusted partner in the financial industry. Our commitment to excellence drives us to continuously improve our products and services, ensuring that...
-
Helsinki, Uusimaa, Finland Patrique Mercier Recruitment Spain Full timeNordic Travel Agent Job DescriptionWe are seeking a travel agent fluent in English and at least one Nordic language to assist clients with their travel plans and provide personalized recommendations and expert advice.Your primary responsibilities will include understanding client preferences and crafting tailored itineraries that meet their needs. You will...
-
Senior Lawyer Position
6 days ago
Helsinki, Uusimaa, Finland Bondora Full timeCompany Overview">Bondora is a rapidly growing financial technology company that has proudly served a diverse community of over 1 million customers for 16 years. Our mission is to empower people to enjoy life more while alleviating the stress of managing finances. With our investment product available Europe-wide and an expanding loan product footprint in 11...
-
Corporate Storyteller
5 days ago
Helsinki, Uusimaa, Finland Microsoft Corporation Full timeMicrsoft Corporation is committed to empowering every person and organization on the planet to achieve more. As part of our Global Communications team, you will have the opportunity to contribute to this mission by shaping impactful storytelling and developing thought leadership content.This role requires a seasoned professional with a proven track record of...
-
Chief Accounting Officer
2 days ago
Helsinki, Uusimaa, Finland Academic Work Full timeGlobal Accounting LeaderWe are seeking a seasoned Global Accounting Leader to join our team at One Click LCA Oy. As a key member of the global SaaS company, you will play a vital role in decarbonizing the construction industry.The successful candidate will have extensive experience in Accounting and Financial Leadership, with a proven track record of...
-
Accounting and Finance Director
2 days ago
Helsinki, Uusimaa, Finland Academic Work Full timeSenior Financial Controller PositionWe are looking for a seasoned Senior Financial Controller to join our team at One Click LCA Oy. As a key member of the global SaaS company, you will play a vital role in decarbonizing the construction industry.The successful candidate will have extensive experience in Financial Controlling and a proven track record of...