Customer Service Ambassador

22 hours ago


Helsinki, Uusimaa, Finland Cathay Pacific Airways Ltd Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our lounge team as a Lounge Ambassador. As a key member of our team, you will be responsible for delivering exceptional service to our customers, ensuring their experience is memorable and aligned with our brand values.

Key Responsibilities
  • Service Excellence

You will provide warm and professional service to our customers, adhering to company and legal standards related to service, food safety, health, and safety.

Customer Relationships

Interact with customers, anticipate their needs, and initiate conversations to build rapport and offer personalized assistance, making every moment count.

Quality Control

Conduct quality control activities to maintain high standards, ensuring the lounge environment remains clean and welcoming.

Team Development

Provide on-the-job training to new employees, sharing operational knowledge, customer insights, and company standards, promoting a culture of excellence and teamwork.

Requirements
  • Eligibility

Must possess the necessary documentation to work in Hong Kong.

Age and Education

Must be at least 18 years old and hold a minimum educational qualification of HKCEE/HKDSE or Diploma in Hospitality or Food & Beverage or related disciplines.

Language and Experience

Standard of spoken/written English and Cantonese is required; Putonghua is an advantage. Relevant working experience in airport lounge, catering hospitality, fine dining, and sizeable luxury hotel or similar capacity is an advantage.

Personal Qualities

A customer service-oriented attitude, energetic personality, attention to detail, great teamwork, ability to work under pressure, and flexibility to work on shift schedules are essential.



  • Helsinki, Uusimaa, Finland Cxg Full time

    Welcome to our community of Premium Brand Ambassadors! We're seeking individuals who share our passion for luxury and customer experience. As an ambassador, you'll have the opportunity to engage with iconic brands and provide critical feedback that shapes their services.About the Role:As a Premium Brand Ambassador, you'll step into the world of luxury to...


  • Helsinki, Uusimaa, Finland Royal Caribbean Group Full time

    The Royal Caribbean Ambassador serves as the face of our company, providing exceptional guest experiences and exceeding their expectations. This role requires a highly skilled and dedicated individual who can deliver personalized service and ensure that every guest feels valued and appreciated.Key Responsibilities:Provide exceptional customer service by...

  • Lounge Ambassador

    5 days ago


    Helsinki, Uusimaa, Finland Cathay Pacific Airways Ltd Full time

    Aviation Services (Manufacturing, Transport & Logistics)Full timeIn order to become one of the world's greatest service brands, service excellence is at the heart of our core brand value proposition.As the Lounge Ambassador, you will play a crucial role at the lounge by demonstrating to our customers the 3 key brand values of 'Thoughtful', 'Progressive' &...


  • Helsinki, Uusimaa, Finland Dailystaffworks Europe Full time

    Dailystaffworks Europe is seeking a highly motivated and experienced Google Cloud Ecosystem Growth Ambassador to join our sales team. In this role, you will be responsible for building relationships with existing and prospective customers, identifying new business opportunities, and driving revenue growth through the sale of cloud-based solutions.The ideal...


  • Helsinki, Uusimaa, Finland Yes Yes Yes Oy Full time

    Are you a people person with a passion for delivering exceptional customer service? Do you thrive in fast-paced environments and enjoy working with a variety of customers?If so, we would love to hear from you! As a customer service associate at Yes Yes Yes Oy, you will play a vital role in ensuring our customers receive the best possible experience.Your key...


  • Helsinki, Uusimaa, Finland Royal Caribbean Group Full time

    The Customer Service Representative plays a vital role in ensuring the satisfaction of our guests. This position requires a Friendly, Passionate, and Committed individual who can actively listen and extend assistance to resolve guest issues and concerns.Key Responsibilities:Provide exceptional customer service by being approachable, responsive, and courteous...


  • Helsinki, Uusimaa, Finland MARTIN GmbH für Umwelt- und Energietechnik Full time

    MARTIN GmbH für Umwelt- und Energietechnik is seeking a highly organized and customer-focused customer service representative to join our retail team. In this role, you will be responsible for providing exceptional customer experiences and supporting sales growth in our Itis Shopping center store.Key ResponsibilitiesTo provide top-notch customer service and...


  • Helsinki, Uusimaa, Finland Swappie Full time

    Job DescriptionWe are looking for a GERMAN CUSTOMER SERVICE EXPERT to join our dynamic team. As a key member of our international customer service team, you will be responsible for providing exceptional support to our German customers through various channels.You will work collaboratively with our teams to resolve customer queries, improve our services, and...


  • Helsinki, Uusimaa, Finland Scandinavian Photo Full time

    Join us as a Salesperson in Malmö, Sweden, and become part of a dynamic team dedicated to delivering exceptional customer experiences.About Our MissionWe strive to be leaders in our industry by providing high-quality products, excellent customer service, and a passion for what we do.As a Sales Associate, your primary focus will be on delivering outstanding...


  • Helsinki, Uusimaa, Finland Droppe Full time

    About DroppeThe operational supplies market in Europe is a complex, €200 billion sector that businesses rely on for recurring workwear, safety equipment, and consumable needs. Despite its size, the industry remains largely untouched by modern software.Many European businesses lack visibility into who's ordering supplies and why they're needed. Teams place...


  • Helsinki, Uusimaa, Finland Timetravels Ltd Full time

    FINNISH AND ENGLISH SPEAKING CUSTOMER SERVICE OFFICERWho are we?Timetravels is a Finland-based tour operator specialising in group travel to Finland, Scandinavia, Iceland and the Baltics. Our international team consists of young and enthusiastic travel professionals, who share the same values and desire to provide excellent service for our travellers.What...


  • Helsinki, Uusimaa, Finland Finnsteve Oy Ab Full time

    Welcome to Finnsteve Oy Ab, where we prioritize the safety and security of our vessels, passengers, and crew. As a permanent Customer-oriented Security Guard, you'll play a vital role in ensuring the smooth operation of our passenger services. Your responsibilities will include patrolling and surveillance onboard, emergency response, and delivering...


  • Helsinki, Uusimaa, Finland Vaisala Full time

    Select how often (in days) to receive an alert:Business Solution Owner, Customer ServicesWe are looking for a Business Solution Owner, Customer Service to join our Sales and Customer Service team in the Digital Excellence organization at Vaisala headquarters in Vantaa, Finland. This position is a maternity leave replacement which will start soonest and...


  • Helsinki, Uusimaa, Finland Vaisala Full time

    We are looking for a Business Solution Owner, Customer Service to join our Sales and Customer Service team in Digital Excellence organization at Vaisala headquarters in Vantaa, Finland. This position is maternity leave replacement which will be started soonest and continue at least until end of year 2026.Vaisala is a global leader in measurement instruments...


  • Helsinki, Uusimaa, Finland Swappie Full time

    As a leading player in the refurbished electronics market, Swappie is committed to excellence in customer service. We're seeking a skilled and dedicated individual to join our German-speaking team as a customer support specialist.GAMMUT OF THE ROLE:This full-time position is fixed-term for one year. You'll be responsible for delivering high-quality support...


  • Helsinki, Uusimaa, Finland Droppe Full time

    About DroppeEurope's operational supplies market is a hidden, massive €200 billion sector that businesses rely on for recurring workwear, safety equipment, and consumable needs. Despite its size, the industry remains fragmented and largely untouched by modern software.Physical businesses across Europe often lack visibility into who's ordering supplies and...


  • Helsinki, Uusimaa, Finland Cross Border Talents Full time

    Job OverviewOur company Cross Border Talents is seeking a highly skilled Finnish Onsite Customer Support Specialist to join our team in Athens, Greece. As a key member of our customer service team, you will be responsible for providing outstanding support to our Finnish-speaking clients.Key Responsibilities:Provide excellent customer support via various...


  • Helsinki, Uusimaa, Finland Osuma Henkilöstöpalvelut Oy Full time

    Haemme asiakasyrityksellemme Valokuitunen Oy:lle Customer service specialisteja määräaikaisiin työsuhteisiin kesäksi 2025 Helsinkiin. Työ on kokoaikainen työajan sijoittuen kello 816 aikaan arkipäiville. Työt alkavat huhtikuun puolivälissä ja kestävät elokuun loppuun. Työskentelypisteesi sijaitsee Helsingissä, ja työtä tehdään sekä paikan...


  • Helsinki, Uusimaa, Finland Patrique Mercier Recruitment Spain Full time

    Finnish Customer Service for the Biggest Online Video-Hosting Service in AthensExciting news Patrique Mercier Recruitment ES is on the lookout for passionate Finnish speakers to join the customer service team for the biggest online video-hosting service right in stunning Athens, Greece Are you ready to combine your love for video content with a career that...


  • Helsinki, Uusimaa, Finland Academic Work Full time

    We are seeking a Danish-speaking Customer Service Assistant for our client company to ensure a seamless customer experience. The company is dedicated to providing high-quality consumer experiences through its wide range of food supplements and beauty products, which are offered directly to customers. Read more below and apply soon – we are actively moving...