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Client Experience Specialist

7 days ago

Helsinki, Uusimaa, Finland Meltwater Group Full time
Key Responsibilities

The ideal candidate will have a deep understanding of customer needs and be able to develop tailored solutions to drive growth and retention.

Key responsibilities include:

  • Collaborating with internal stakeholders to identify upselling and cross-selling opportunities
  • Providing strategic guidance and support to ensure comprehensive adoption of Meltwater solutions
  • Fostering a deep understanding of customers' organizational context and objectives through close collaboration