Receptionist and Bar Team Member

23 hours ago


Helsinki, Uusimaa, Finland CheapSleep Hostel Helsinki Full time

At CheapSleep Hostel Helsinki, we're looking for a dynamic individual to join our team as a Receptionist and Bar Team Member. As a key member of our staff, you will be responsible for delivering exceptional customer service, managing the front desk, and contributing to the success of our hostel bar.

Company Overview

We are an international team of young professionals working together to create a unique and welcoming experience for our guests. Our hostel is committed to providing friendly, social, and affordable accommodation for travelers from all over the world.

Job Description

As a Receptionist and Bar Team Member, your primary responsibilities will include:

  • Checking guests in and out efficiently
  • Handling emails, messages, and phone calls in a timely manner
  • Managing reservations and payments
  • Providing accurate directions and recommendations to guests
  • Solving any issues that may arise during a guest's stay
  • Serving alcoholic beverages at the hostel bar
Required Skills and Qualifications

To be successful in this role, you should possess:

  • A high level of spoken and written English language skills
  • The ability to work morning, evening, and night shifts, as well as weekends and holidays
  • The Finnish Alcohol Passport (anniskelupassi) or willingness to obtain it
  • The ability to complete an internship for a minimum of 3 months
  • Problem-solving skills and a proactive approach to work
  • A passion for the hospitality industry

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