Reception, Bar

At CheapSleep Hostel we are currently offering internship opportunities in the position of receptionist, bar & event trainee starting in mid July, August and September 2025.

As one of our trainees, you will have the chance to work in an international team of young professionals and develop your knowledge of the hospitality industry, as well as enhance your customer service skills, all while creating lasting memories for our guests and working towards our company goal of creating the best hostel in Finland.

At CheapSleep hostel, we believe in creating friendly, social, and affordable accommodation for both domestic and international travellers. We are proud of being sincerely caring and friendly to our guests coming to Helsinki from all over the world and from a variety of diverse backgrounds. This is reflected in our staff as much as our guests.

As a Receptionist, bar & event trainee, you would be responsible for our front desk activities, our hostel bar, as well as helping with and hosting hostel events.

Specifically, you would be responsible for performing the following tasks:

• Checking guests in and out.
• Handling emails, messages & phone calls.
• Handling reservations & payments.
• Responding to guest inquiries in a timely, friendly, and efficient manner.
• Helping guests with directions & recommendations.
• Solving any issues a guest may have while staying with us.
• Selling and serving alcoholic beverages at the hostel bar.
• Helping out during hostel events and hosting hostel events yourself.
• Assisting fellow team members and other departments wherever necessary and maintaining a positive working relationship.

• Develop your knowledge of the hospitality industry while having fun in an international work environment.
• Enhance your customer service skills.
• Learn how to use property management software, electronic lock systems, and much more.
• Improve interpersonal skills: time management, working under pressure, communication skills, problem-solving skills, etc.
• Receive free accommodation in our hostel during your internship.
• Receive a 300€ per month stipend from the hostel.
• Join our staff evenings to socialize with co-workers.

• You are a student who will gain academic credits for the internship.
• You have a high level of spoken and written English language skills.
• You are willing to work morning, evening, and night shifts, as well as weekends and holidays.
• You have the Finnish Alcohol Passport (anniskelupassi). Note: This can be obtained during the internship for applicants from outside of Finland.
• You are able to complete an internship for a minimum of 3 months (longer periods are very welcome).
• You are willing to learn and constantly improve.
• You are a responsible, proactive, flexible person with problem-solving skills.
• You are a social, outgoing, and talkative person with a passion for the hostel industry.

If this sounds like you, send your CV to stefanie.ealy@cheapsleep.fi by Monday, the 7th of April 2025 for a chance to join the greatest team of Helsinki.

You can also learn more about us at http://www.cheapsleep.fi

CheapSleep Hostel Helsinki - Fourhousing Oy

Sturenkatu 27b, 00510, Helsinki