Senior IT Support Engineer

1 day ago


Helsinki, Uusimaa, Finland Hoxhunt Full time
Requirements and Qualifications:
To succeed in this role, you should have a proven track record of experience in a technical support role, preferably in a SaaS or cybersecurity-related industry or function. You should possess strong troubleshooting skills, hands-on knowledge of SOC operations, SIEMs, SOAR platforms, or security team workflows, and excellent written communication skills in English. Additionally, you should be familiar with AI-powered support solutions or automation tools, email infrastructure and security, including SPF, DKIM, DMARC, and email deliverability troubleshooting, and identity providers (IdPs) and authentication protocols.

What We Offer:
  • A challenging and dynamic work environment where you can grow professionally and make a meaningful impact.
  • The opportunity to work with a talented team of experts in the field of cybersecurity and artificial intelligence.
  • Ongoing opportunities for learning and professional development, with ample room for growth within our organization.


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