
SMO Operations Manager
2 days ago
We are seeking a highly skilled IT Service Management professional to join our team as an SMO Lead. This role offers a unique opportunity to drive operational excellence, improve processes, and deliver exceptional results.
Key Responsibilities:- Team Management: Manage and lead a diverse SMO team, focusing on collaboration and high-performance culture.
- Service Delivery: Ensure seamless IT service delivery, aligning processes with business objectives and driving operational efficiency.
- Process Enhancement: Analyze performance metrics, identify areas for improvement, and lead initiatives to enhance SMO and project delivery processes.
- Troubleshooting and Resolution: Act as the escalation point for service concerns, ensuring prompt and effective resolutions.
- Process Documentation: Maintain and update SMO and project delivery processes, policies, and documentation for efficiency.
- Audit and Compliance: Conduct regular project audits and reviews to ensure compliance and quality.
- Career Development: Provide training and guidance to project managers, empowering their success.
- Reporting: Communicate project performance and outcomes to senior management.
- 1-3 years of experience in IT Service Management.
- Experience in leading a team.
- Fluency in English and Finnish (German is a plus).
- Proactive, customer-focused, and flexible approach.
- Strong problem-solving and analytical thinking skills.
- IPMA C/Prince or similar certification.
- Experience in identity management or IT service management.
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SMO (Service Management Office) Lead
7 days ago
Espoo, Uusimaa, Finland Matrix42 Full timeYour missionWe are seeking an experienced and detail-oriented SMO Lead to guide our multinational team. In this key role, you will ensure seamless IT service delivery, align processes with business goals, and drive operational excellence. If you thrive in a fast-paced tech environment and are passionate about service management, we want to hear from youKey...
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IT Operations Excellence Manager
5 days ago
Espoo, Uusimaa, Finland Aalto University Full timeJob OverviewAalto University is a community of innovators, scientists, and artists. We strive for excellence in research, education, and innovation. As the IT Operational Excellence Manager, you will play a key role in optimizing IT performance and ensuring quality, safety, and compliance in IT service delivery & operations.Your main responsibility will be...
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IT Operational Excellence Manager
5 days ago
Espoo, Uusimaa, Finland Aalto University Full timeIT Operational Excellence Manager page is loadedIT Operational Excellence ManagerApply locations: Otaniemi, Espoo, FinlandTime type: Full timePosted on: Posted 4 Days AgoJob requisition id: R41664Aalto University is where science and art meet technology and business. We shape a sustainable future by making research breakthroughs in and across our...
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Store Operations Manager
2 days ago
Espoo, Uusimaa, Finland RETAILORS Full time**Job Description**We are seeking an experienced Assistant Store Manager to join our team at Retailors. As a key member of our leadership team, you will play a critical role in driving sales growth, improving operational efficiency, and delivering exceptional customer service.Lead a team of retail staff to achieve sales targets and provide excellent customer...
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IT Service Operations Manager
4 days ago
Espoo, Uusimaa, Finland Metso Outotec Full timeAbout This OpportunityThis is an exciting opportunity to join a dynamic team of IT Supply Chain Application professionals who are passionate about enabling customer success. As a Service Manager, Supply Chain Applications, you will have the chance to work on numerous projects, programs, and advanced support services, closely collaborating with internal and...
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Digital Marketing Operations Manager
5 days ago
Espoo, Uusimaa, Finland Frends iPaaS Full timeAbout the RoleWe are seeking a highly skilled Marketing & Events Project Manager to join our marketing team at Frends iPaaS.In this role, you will be responsible for planning and executing high-impact events and driving marketing operations to support pipeline growth. You'll manage end-to-end event planning, execution, and vendor coordination while...
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Retail Operations Manager
4 days ago
Espoo, Uusimaa, Finland Retailors Full timeJob Overview:The Head Coach position is responsible for the success of the store by hiring, training, and developing a high-performing team who are brand passionate and love to win. As a luxury brand retailer, you will ensure a premium consumer experience and create a great place to work for all employees.Main Responsibilities:Team Development &...
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Sales/Revenue Operations Manager
2 weeks ago
Espoo, Uusimaa, Finland Matrix42 AG Full timeYour missionManaging and developing core tools used by sales and marketing organizations to optimize sales efficiency all the way from lead management to quotation managementSupport and drive initiatives to improve data collection, reporting processes, dashboards, and analytics workflows to ensure data integrity and availability across sales motions and...
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Espoo, Uusimaa, Finland Philips Full timeJob TitlePartner Account and Partner Operations Manager NordicsJob DescriptionThis role is responsible for driving sustainable business growth and operational excellence in Philips' Partner ecosystem. It involves defining and executing the Philips-Partner Strategy, managing both commercial and service-related operations, and optimizing the Go-to-Market setup...
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Operations Manager
5 days ago
Espoo, Uusimaa, Finland Metso Outotec Full timeCompany OverviewMetso Outotec is a frontrunner in sustainable technologies, end-to-end solutions, and services for the aggregates, minerals processing, and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise. We are the...
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Digital Operations Specialist
2 weeks ago
Espoo, Uusimaa, Finland Placecom Full timeDigital Operations Specialist (Azure infrastructure, My SQL)KONEWe are currently hiring for the role of Digital Operation Specialist @ KONE, ITEC. Chennai.KONE Technology and Innovation Unit (KTI) is where the magic happens at KONE. It's where we combine the physical world escalators and elevators with smart and connected digital systems. We are changing and...
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Operational Efficiency Expert
5 days ago
Espoo, Uusimaa, Finland Aalto University Full timeAbout the RoleWe are seeking an experienced professional to join our team as an IT Operational Excellence Manager. The successful candidate will have a strong background in IT service management, process improvement, and change leadership. You will lead projects aimed at improving operational efficiency and reducing costs, prepare reports on operational...
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Cloud Operations Specialist
1 day ago
Espoo, Uusimaa, Finland Lokki Henkilöstöpalvelut Oy Full timeAbout the RoleWe are seeking a highly skilled IT Service Delivery Manager & OPS Engineer to join our team.In this role, you will be responsible for ensuring the smooth and continuous operation of our client's production environments.Your Key Responsibilities Will Include:Developing and implementing OPS and SRE practices to treat operations as...
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Sales and Service Operations Director
5 hours ago
Espoo, Uusimaa, Finland Fortum Full timeNordic Customers Operational ExcellenceFortum is committed to delivering clean energy and reliable operations to its customers. As a Development Manager, you will play a crucial role in shaping our operational excellence strategy, driving project management, and supporting stakeholder engagement.Our goal is to power a world where people, businesses, and...
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Operator Continuous Markets
1 week ago
Espoo, Uusimaa, Finland Euronext Full timeOperator Continuous Markets page is loadedOperator Continuous MarketsApply locations Oslo Espoo time type Full time posted on Posted 12 Days Ago job requisition id R20623Nord Pool needs to strengthen the 24/7 Continuous Markets operations team and we are seeking an Operator Continuous Markets to join our Operations team, managing the Continuous market for...
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Warehouse Manager
6 days ago
Espoo, Uusimaa, Finland Siemens Mobility Full timeWarehouse Operations ManagementSiemens Mobility is committed to shaping the future of transportation, energy, and building infrastructure. We're looking for a highly skilled Warehouse Manager to join our Smart Infrastructure business unit in Espoo.As a Warehouse Manager, you will be responsible for overseeing all aspects of warehouse operations, including...
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Business Operations Coordinator
2 days ago
Espoo, Uusimaa, Finland Orion Oyj Full timeWe are seeking a highly organized and detail-focused Senior Executive Support Specialist to join our Generics and Consumer Health business division. As the right-hand person for our SVP, you will be responsible for managing complex schedules, coordinating travel arrangements, and preparing presentation materials.In this role, you will also support the...
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People Operations Coordinator
5 hours ago
Espoo, Uusimaa, Finland Enfuce Full timeAbout the OpportunityAs a Senior People Operations Specialist, you will play a critical role in shaping the future of our organization. You will be responsible for designing and implementing HR projects that touch upon each step of our employee journey, working closely with our Head of People Operations and Chief People Officer to create a culture of...
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Financial Operations Specialist
4 days ago
Espoo, Uusimaa, Finland QPR Software Plc Full timeWe are seeking a highly skilled Financial Operations Specialist to join our team at QPR Software Plc.About the RoleThis is a full-time, fixed-term position based in Espoo, Finland, offering a flexible hybrid work model.Your key responsibilities will include:Supporting monthly and annual financial closingsContributing to financial reportingAssisting in P&L,...
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Platform Operations Engineer
2 days ago
Espoo, Uusimaa, Finland Finnplay Full timeFinnplay offers an exciting opportunity to take part in the development of a growth- and innovation-driven company. As a Platform Operations Engineer, you will work closely with our development and delivery teams to ensure smooth operations of our global online gaming system.Your main responsibilities will include developing and reviewing deployment...