Export Operations Assistant

4 days ago


Helsinki, Uusimaa, Finland OCEAN NETWORK EXPRESS (EUROPE) LTD. FILIAL I FINLAND Full time

Are you a detail-oriented and organized individual looking for a challenging role? We are seeking a Export Operations Assistant to join our team at OCEAN NETWORK EXPRESS (EUROPE) LTD. FILIAL I FINLAND.

This position requires strong analytical and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.

The successful candidate will be responsible for preparing and controlling local cargo manifests to Customs, communicating with other departments, and ensuring that quality standards are maintained.

We are looking for someone with a strong understanding of export operations and previous experience in customer service. The ideal candidate will be fluent in Finnish, both verbally and in writing, and possess good verbal and written English language skills.

Proficiency in modern IT systems such as Gmail and MS Office is expected, and experience with Sales Force is an added benefit. In this role, you will be responsible for daily correspondence with customers regarding their bookings and providing accurate processing and coordination of customer requests.

You will also be the first point of contact for resolving customer queries and disputes, ensuring quality standards are maintained while working towards enhancing the service towards customers.

We offer a dynamic and supportive work environment with opportunities for growth and development.



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