Customer Engagement Representative

5 days ago


Espoo, Uusimaa, Finland Bayer Full time
About Bayer

Bayer is a global enterprise driven by a passion to help people and the planet thrive. Our purpose is to deliver innovative solutions for the health of our planet and its inhabitants.

We are committed to developing products and solutions that improve people's lives, address global challenges, and create value for our customers, employees, and shareholders.

At Bayer, we believe that our customers are at the heart of everything we do. We strive to understand their needs, preferences, and pain points to deliver tailored solutions that meet their expectations.

Job Description

We are seeking an experienced CUSTOMER ENGAGEMENT SPECIALIST to join our team in Finland. The successful candidate will be responsible for orchestrating and executing customer omni-channel engagements across defined territories/accounts, aligned to decided campaigns.

The ideal candidate will have a strong understanding of pharmaceutical sales, marketing, and customer engagement strategies. They will be able to tailor information and channel choice based on healthcare professionals' (HCPs) preferences to build trustful and long-term customer relationships.

The successful candidate will also achieve territory/accounts sales, growth, and market share targets for assigned brands. They will be self-developed with latest clinical data, brand strategy, and tactics, competitive landscape, and standard tools.

In this role, you will leverage multidisciplinary collaboration to maximize customer experience. You must follow local compliance codes, laws, and policies.



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