Client Innovation Manager
4 weeks ago
About Solera Corporation
Solera is a global leader in data and software services that transforms the vehicle lifecycle into a connected digital experience. We provide products and services to protect life's most important assets: our homes and digital identities. Our 6,500 team members foster an innovative culture and are dedicated to bringing the future to bear today through cognitive answers, insights, algorithms, and automation.
About in4mo
in4mo is a subsidiary of Solera that focuses on the property segment and is transforming the world of property claims. We are the leading provider of Building Claims solutions in the Nordics, supporting most of the largest insurance companies and property damage restoration companies. Our ambition is to scale up to the rest of the world.
The Role
We are looking for a Client Project Manager - Innovation to drive projects that bring new concepts to address customer pain points. This is a customer-driven role where you will connect the dots between customers' needs and pain points, our solution and data assets, and new technology/potential partners.
You will have the opportunity to drive the delivery of new concepts/reinvent existing concepts ranging from new functionalities for our customer base to evolving our business processes to help in4mo scale. This is a hands-on role that combines practical creativity with project management.
Key Responsibilities
- Take ownership of in4mo solution innovation funnel from ideation to validation and support selected concepts throughout their development and go-to-market phase.
- Gain in-depth understanding of in4mo solutions, including personas and use cases.
- Research in4mo market landscape to monitor competition innovations and identify potential partners.
- Analyze in4mo Solutions stakeholders' needs (internal & external) and facilitate workshops and brainstorming sessions to identify new worthwhile concepts to investigate.
- Maintain a prioritized portfolio of ideas/concepts ready for deeper analysis and consideration.
- Refine selected concepts to present to a wider internal audience and ultimately to existing customers/internal stakeholders for feedback and validation.
- Work with in4mo business, R&D, and product teams to ensure selected concepts are both feasible, appealing, and differentiated.
- Identify potential partners whose offerings can complement our own to deliver new concepts to market.
- Handover selected concepts to our product development organization and act as subject matter expert during the development phase.
Requirements
- Passion to solve customers' and internal stakeholders' pain points through practical new ideas.
- Ability to relate any initiative to the bigger picture and be our true customer champion.
- Experience in innovation management from ideation, prioritization, prototyping to validation.
- Experience in project management from creation to successful conclusion.
- Good technical understanding of how SaaS solutions work and how they can grow.
- The will and ability to become an expert on in4mo's overall solution.
- Strong problem-solving skills, going beyond symptoms to search for root causes and proposing innovative solutions.
- Good business and commercial sense and the ability to build constructive and long-lasting relationships with Customers, Partners, and in4mo teams.
- Keen interest in Data Analytics with knowledge of tools like Power BI, Tableau, Excel, or equivalent.
- The ability to get things done through other parts of the organization irrespective of reporting lines.
- Superior attention to detail combined with a big picture mindset.
- Relevant education and/or relevant experience (3+ years).
What We Offer
We offer a dynamic and innovative work environment, opportunities for growth and development, and a competitive compensation package.
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