Customer Service Specialist

3 days ago


Espoo, Uusimaa, Finland IKEA Gruppe Full time

About IKEA Gruppe

We're a global company with a passion for creating a better everyday life for the many people. Our business is built around providing affordable, stylish and functional home furnishings.

Job Requirements

We're looking for a sales co-worker to join our team in the bedroom department, working 30 hours a week. To be successful in this role, you'll need to have experience within sales or customer service. You'll also need to be passionate about actively offering all the services available in the IKEA store to help customers make informed choices.

Key Responsibilities

  1. Maximising sales by ensuring your area of responsibility is clean, tidy, fully stocked and correctly priced.
  2. Analysing sales space capacities based on system parameters to secure high stock availability.
  3. Being passionate about the products you sell and actively learning about their features and benefits.
  4. Actively approaching customers to identify their needs by asking the right questions, and advising them on the best solutions for their homes.

Benefits

We offer a wide range of comprehensive staff benefits, including flexible Smartum saldo, staff discounts on our products, healthy and delicious breakfast and lunch menus at very low prices in our staff restaurants, One IKEA Bonus, and much more.



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