Digital Technology Expert

21 hours ago


Helsinki, Uusimaa, Finland Wärtsilä Corporation Full time

We are seeking a Digital Technology Expert to join our team in Belgrade, Serbia.

System Analyst Role

This position involves engaging with products and services in the field of technological solutions in Data Distribution.

The preferred candidate will have experience working in an Agile team focused on technology development and innovation for distribution systems and related services.

Key Responsibilities:

  • Analyzing and documenting business, functional, and non-functional requirements
  • Developing and refining technical documentation
  • Consulting developers and testers on requirements
  • Supporting other departments by providing technical advice and assistance for products and services
  • Analyzing support tickets, structuring them, and converting them into tasks for developers
  • Proposing solutions for automating support processes
  • Validating that task implementation aligns with requirements
  • Translating non-technical requirements into clear technical specifications
  • Maintaining a knowledge base for the system and project
  • Designing and delivering training sessions for internal and external stakeholders on the product

Requirements:

  1. Master's or Bachelor's degree in computer science, electrical engineering, information technology, or a related field
  2. 2+ years of experience as a system analyst, business analyst, QA engineer, or support engineer
  3. Understanding of and hands-on experience with different types of requirements and their representation
  4. Knowledge of SQL - advanced level
  5. Analytical mindset and ability to learn quickly
  6. Experience with task trackers, ticket system, and product knowledge bases (Jira, Confluence, CRM, Zendesk)
  7. Understanding of the software development life cycle and testing principles
  8. Team player with a collaborative mindset
  9. Previous experience working in an Agile team
  10. Fluency in English


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