Technical Specialist Flat

3 days ago

Espoo, Uusimaa, Finland BMI Group Full time

Empower, Connect, Evolve, and Inspire - these are the values that drive us and make BMI a company where you can thrive and grow.

Technical Specialist for Flat roofs Finland

Are you interested in taking the next step in your career? Passionate about helping us transform our organisation? Are you open to working close to the business, hands on and with a strategic mindset? This is an outstanding opportunity to help shape the future Nordic BMI business

BMI Group delivers truly innovative roofing and waterproofing systems, designed to transform the way people live and work. The roof is not just a shelter. It can be a power centre, a living space, a vertical garden, even a work of art - most importantly - it can be part of our sustainable life.

The Job

The Technical Specialist plays a crucial role in supporting our internal and external customers by ensuring they receive high-quality technical guidance and training on our flat roofing solutions. This role requires a deep understanding of products, installation practices, industry standards and building codes to effectively assist customers, roofers, and internal stakeholders.

Success in this position involves technical expertise, strong communication skills, and the ability to educate and support customers and partners. The Technical Specialist will also contribute to product development, complaint resolution, and compliance with industry regulations.

You will be working out from our Finnish HQ in Vantaa. The role requires some travelling in Finland.

Your Main Tasks

Technical Expertise & Customer Support:
  • Serve as an expert on Icopal's flat roofing solutions, ensuring proper installation practices and adherence to working conditions.
  • Provide technical support to the sales team, customer service, marketing and external stakeholders, offering guidance on product applications and troubleshooting.
  • Offer technical advice to roofers, architects, and internal teams, assisting with specification, product selection, Installation inquiries and adherence to building codes.
  • Handle technical complaints and guarantees.

Training & Knowledge Sharing

  • Lead on-site and in-house training sessions for roofers, customers, and internal teams, ensuring they understand correct installation techniques and product benefits.
  • Conduct customer product and system application training, supporting the transition from product-based to system-based solutions.
  • Facilitate internal training programs for sales representatives and other relevant teams.

Quality Assurance & Site Inspections

  • Perform on-site assessments to evaluate installation quality and ensure adherence to best practices.
  • Oversee installation guarantees, verifying correct implementation before approval.
  • Claim handling.

Product Development & Industry Engagement

  • Participate in development projects and product testing, contributing to innovation and continuous improvement.
  • Engage in technical forums and industry committees, helping to shape industry standards and best practices.

Your Experience

Ideally, you hold a university technical degree or any relevant education from the building and construction sector is highly beneficial. Furthermore, we believe you have several years of practical experience from the construction industry as a craftsman. It is highly beneficial having been working as a roofer. You also have solid experience of technical support/service, and having experience of training others is beneficial.

You are digitally savvy, and you are fluent in Finnish as well as strong skills in English.

Your Skills

  • Team player but also having a good ability to work independently planning your own days.
  • Motivation should come from helping and supporting others giving good technical service.
  • Problem solver and hands-on approach.
  • Ability to develop a deep understanding of customer and user needs.

We Offer

  • Great development opportunities - You will have plenty of influence on how to develop both the job and the organisation.
  • An informal work environment that values quality, competences and cooperation.
  • Varying and challenging work tasks with a great degree of freedom.

What you can expect

We are designing and building a new organisation in order to become the leading product and service provider in its field of expertise. You become part of an exciting transformation process based on tradition, combining technical knowledge and strong brands with product and process innovation.

You report to the Technical Manager Nordic - Flat based in Denmark. We also apply the flexibility of a hybrid work office.

You will find excellent long term career development opportunities, a competitive salary and benefits package, as well as a continuous learning and development culture in a dynamic international environment.

Are you interested? We will evaluate applications ongoing so please apply asap, latest application date is April 6 2025. Please apply by sending your CV in English.
For more information about us and the role please contact Ingvild Solheim Bobek, Talent Acquisition Manager Nordic, +46 733 667585.
A career with BMI Group is more than just a job. We help you to find work you enjoy, to use your skills, and support you to become the best you can be. Working together we can achieve great things. Come and join us.
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