Technical Account Manager

6 days ago

Helsinki, Uusimaa, Finland Amazon Full time
Technical Account Manager , EU-North (EMEA)

Job ID: 2927807 | AWS EMEA SARL (Denmark Branch)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

AWS Enterprise Support, Technical Account Managers (TAM) support our customers' creative and transformative spirit of innovation across all technologies - including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to Fortune 500 enterprises.

Key job responsibilities

As a TAM working with Enterprise customers, you will help craft and execute strategies to drive our customers' adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.

Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support, and risk management.

You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.

Watch a short video about life as a Technical Account Manager here: https://bit.ly/3aHfaE0

The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us

About the team

Diverse Experiences: Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?: Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture: Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment.

3+ years experience in Informational Technology operations Internal enterprise or external customer-facing experience.

Preferred Fluency in English & Danish.

PREFERRED QUALIFICATIONS

Experience with AWS services or other cloud offerings.

Experience in internal enterprise or external customer-facing environment as a technical lead.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Posted: October 25, 2024 (Updated about 5 hours ago)

Posted: April 11, 2025 (Updated about 6 hours ago)

Posted: April 11, 2025 (Updated about 8 hours ago)

Posted: March 27, 2025 (Updated about 9 hours ago)

Posted: April 11, 2025 (Updated about 10 hours ago)

Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.

#J-18808-Ljbffr

  • Technical Account Manager

    4 weeks ago

    Helsinki, Uusimaa, Finland Amazon Full time

    Technical Account Manager (Finland), Enterprise Support - EMEA StartupsJob ID: 2790524 | AWS EMEA SARL (Finland Branch)At Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon.com. Amazon Web Services...

  • Technical Account Manager

    3 weeks ago

    Helsinki, Uusimaa, Finland Amazon Full time

    Technical Account Manager (Finland), Enterprise Support - EMEA StartupsJob ID: 2790524 | AWS EMEA SARL (Finland Branch)At Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon.com. Amazon Web Services...

  • Technical Account Manager

    4 weeks ago

    Helsinki, Uusimaa, Finland Amazon Full time

    Technical Account Manager (Finland), Enterprise Support - EMEA StartupsJob ID: 2790524 | AWS EMEA SARL (Finland Branch)At Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon.com. Amazon Web Services...

  • Technical Account Manager

    1 week ago

    Helsinki, Uusimaa, Finland Amazon Full time

    Technical Account Manager (Finland), Enterprise Support - EMEA StartupsJob ID: 2790524 | AWS EMEA SARL (Finland Branch)At Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon.com. Amazon Web Services...

  • Technical Account Manager

    3 weeks ago

    Helsinki, Uusimaa, Finland Aiven Full time

    We're a global team of over 400 people, working together to push the boundaries of open-source technology and multi-cloud solutions. Our vision is to become the trusted Data & AI Platform for everyone, leveraging the most popular open-source technologies like Apache Kafka, Aiven for PostgreSQL, Aiven for Clickhouse, and Aiven for OpenSearch to help companies...

  • Technical Account Manager

    3 weeks ago

    Helsinki, Uusimaa, Finland Amazon Full time

    Job ID: 2872887 | AWS EMEA SARL (Finland Branch)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that...

  • Technical Account Manager, Enterprise On-Ramp, ASEAN

    2 weeks ago

    Helsinki, Uusimaa, Finland Amazon Full time

    Technical Account Manager, Enterprise On-Ramp, ASEANDo you want to help our customers to adopt cutting edge cloud computing technology, solve the biggest of "big data" problems, work with Internet scale distributed systems, and see the impact of your work with happy and successful customers?Amazon Web Services (AWS) is looking for motivated technologists who...

  • Technical Account Manager, AWS Enterprise Support

    4 weeks ago

    Helsinki, Uusimaa, Finland Amazon Full time

    Technical Account Manager, AWS Enterprise SupportJob ID: 2875887 | AWS EMEA SARL (Poland Branch)An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. You'll craft and execute...

  • Technical Account Manager

    3 weeks ago

    Helsinki, Uusimaa, Finland ENGINEERINGUK Full time

    You will need to login before you can apply for a job.DESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and...

  • Technical Account Manager

    3 weeks ago

    Helsinki, Uusimaa, Finland Amazon Full time

    Job ID: 2872887 | AWS EMEA SARL (Finland Branch)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that...

  • Technical Account Manager

    2 weeks ago

    Helsinki, Uusimaa, Finland Palo Alto Networks Full time

    Job SummaryWe're seeking a skilled sales professional to join our team as a Major Account Manager.This role is a key driver of company revenue and growth. As an experienced sales professional, you'll be responsible for leading and driving sales engagements, working closely with internal partners and teams to best serve the customer.About the RoleYou'll be...

  • Technical Accounting Expert

    1 week ago

    Helsinki, Uusimaa, Finland Wolt Full time

    As a key member of Wolt's finance team, we're seeking a seasoned Senior Technical Accountant to specialize in revenue recognition. With a strong background in public accounting and/or industry experience in technical accounting or revenue recognition roles, you will be responsible for analyzing sales contracts and ensuring compliance with both IFRS and US...

  • Technical Accounting Specialist

    2 weeks ago

    Helsinki, Uusimaa, Finland Wolt Full time

    Job SummaryWe're seeking a Senior Technical Accountant to join our Finance team. As a key member of the team, you'll play a crucial role in determining the appropriate accounting treatments for non-revenue related topics, including inventory, costs, provisions, leases, and other operational expenses.The ideal candidate will have a strong background in IFRS...

  • Technical Sales Manager

    3 weeks ago

    Helsinki, Uusimaa, Finland Incluso AB Full time

    Incluso is looking for a Technical Sales Manager for Tongyu Technology in Europe. This is a permanent position that can be located anywhere in Europe.Company WebsitePosition Description, Duties, and ResponsibilitiesThe Technical Sales Manager (TSM) position is a sales role with a technical and marketing orientation. The TSM works with Tongyu's (Tongyu...

  • Technical Account Manager, Central Europe, Independent Software Vendors

    4 weeks ago

    Helsinki, Uusimaa, Finland Amazon Full time

    Technical Account Manager, Central Europe, Independent Software Vendors (ISV)Job ID: 2821166 | AWS EMEA SARL (Poland Branch)Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help Independent Software Vendors customers (AWS customers who sell s/w solutions (often SaaS) built using AWS services) to maximize...

  • Technical Account Manager, Central Europe, Independent Software Vendors

    2 weeks ago

    Helsinki, Uusimaa, Finland Amazon Full time

    Technical Account Manager, Central Europe, Independent Software Vendors (ISV)Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help Independent Software Vendors customers (AWS customers who sell s/w solutions (often SaaS) built using AWS services) to maximize the value and benefits of AWS Services?As a...

  • Account Manager

    3 weeks ago

    Helsinki, Uusimaa, Finland Crayon Full time

    Do you want to play a key role in shaping strategic partnerships with public sector accounts?Looking for an opportunity to join a supportive and collaborative team in a diverse environment?Interested in working for a leading global IT company that serves clients across a wide range of industries?Practical Information:Location: Helsinki, Finland | Work...

  • Technical Service Management Specialist

    2 weeks ago

    Helsinki, Uusimaa, Finland Eficode AS Full time

    We are seeking a seasoned Client Service Delivery Manager to join our Eficode Managed Services team. As a Client Service Delivery Manager, you will oversee the entire client lifecycle, from onboarding to offboarding.Your key responsibilities will include acting as the primary point of contact for your Application Management clients, coordinating service...

  • Technical Account Director

    2 weeks ago

    Helsinki, Uusimaa, Finland AILiveSim Full time

    The Technical Account Director - Autonomous Systems will be responsible for developing and maintaining strong relationships with key stakeholders, including engineers and senior management.Key AccountabilitiesEngage in technical discussions with stakeholders to understand their needs and preferences.Create and deliver compelling product demonstrations and...

  • Account Manager

    2 weeks ago

    Helsinki, Uusimaa, Finland Arista Networks Full time

    Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in...