IT Operating Model Transformation Specialist

1 month ago

Espoo, Uusimaa, Finland Neste Full time
{"title": "IT Operating Model Lead", "description": "Transforming IT Operations for a Sustainable Future

Neste is seeking an IT Operating Model Lead to join our IT Strategy & Transformation department in Espoo, Finland. As a key member of our team, you will be responsible for driving operational efficiency and ensuring aligned ways of working across IT.

As an IT Operating Model Lead, you will focus on leading the IT Operating Model change from process to business solution optimized. You will work closely with the IT Department Heads and various business stakeholders to drive efficiency and aligned ways of working both with IT and within IT.

Key Responsibilities:

  1. Lead the IT Operating Model adoption and change management with IT Department Heads, IT team leads, relevant business roles, and IT Process Owners.
  2. Monitor and report the adoption progress and actively capture needs for clarifications in IT's ways of working.
  3. Continuous improvement of the IT Operating Model elements based on learning, industry best practices, and alignment with any changes in the IT unit.
  4. Participating in IT strategy updates with insights from IT Operating Model adoption.
  5. Driving IT role clarity by ensuring an up-to-date "IT roles catalog" and related coaching of the IT line managers together with IT's HR business partner.
  6. Set up collaboration forums for the key roles to ensure alignment in ways of working.
  7. Coach departments and teams in adoption and execution of IT Operating Model.
  8. Ensure regular communications regarding the IT Operating Model change and ways of working.
  9. Closely collaborate with IT Process Performance Lead to identify bottlenecks and inefficiency in IT processes and needed actions towards improved efficiency.

Requirements:

  1. Educational background: University or Bachelor degree (M.Sc., B.Sc) in relevant field.
  2. Several years of work in IT, with a focus on IT process/operating model development and adoption.
  3. Solid understanding of IT operating models, IT processes, ways of working, and related frameworks (e.g., Business Technology Standard, Gartner IT Operating Model, Information Technology Infrastructure Library, and Scaled Agile Framework).
  4. Good track record of leading changes and/or transformations in international organizations.
  5. Strong problem-solving, analytical, and fact-based decision-making skills.
  6. Effective communication, collaboration, and presentation skills.

We value a curious mind, a can-do attitude, and a genuine passion for making the everyday life of working in IT great. If you are passionate about transforming IT operations and driving sustainable change, we encourage you to apply for this exciting opportunity.", "lang_code": "en-US"}

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