IT Operating Model Transformation Lead
4 weeks ago
We are seeking a skilled IT Operating Model Lead to join our IT Strategy & Transformation department in Espoo, Finland. As a key member of our team, you will drive operational efficiency and ensure aligned ways of working across IT.
Your primary focus will be on leading the IT Operating Model change from process to business solution optimized. You will work closely with IT Department Heads and various business stakeholders to drive efficiency and aligned ways of working both with IT and within IT.
In this role, you will be at the forefront of change, working collaboratively with stakeholders to drive the evolution and adoption of our operating model and updated IT strategy. You will ensure the initiatives in the Operating Model roadmap are on track and communicated.
Your Key Responsibilities- Lead the IT Operating Model adoption and change management with IT Department Heads, IT team leads, relevant business roles, and IT Process Owners.
- Monitor and report the adoption progress and actively capture needs for clarifications in IT's ways of working.
- Continuously improve the IT Operating Model elements based on learning, industry best practices, and alignment with any changes in the IT unit.
- Participate in IT strategy updates with insights from IT Operating Model adoption.
- Drive IT role clarity by ensuring an up-to-date "IT roles catalog" and related coaching of the IT line managers together with IT's HR business partner.
- Set up collaboration forums for the key roles to ensure alignment in ways of working.
- Couch departments and teams in adoption and execution of IT Operating Model.
- Ensure regular communications regarding the IT Operating Model change and ways of working.
- Closely collaborate with IT Process Performance Lead to identify bottlenecks and inefficiency in IT processes and needed actions towards improved efficiency.
- Educational background: University or Bachelor degree (M.Sc., B.Sc) in a relevant field.
- Several years of work in IT, with a focus on IT process/operating model development and adoption.
- Solid understanding of IT operating models, IT processes, ways of working, and related frameworks (e.g., Business Technology Standard, Gartner IT Operating Model, Information Technology Infrastructure Library, and Scaled Agile Framework).
- Good track record of leading changes and/or transformations in international organizations.
- Strong problem-solving, analytical, and fact-based decision-making skills.
- Effective communication, collaboration, and presentation skills.
We value a curious mind, a can-do attitude, and a genuine passion for making the everyday life of working in IT great. If you're passionate about driving operational efficiency and ensuring aligned ways of working across IT, we encourage you to apply for this exciting opportunity.
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