Operating Model Manager

4 weeks ago

Espoo, Uusimaa, Finland Kone México Full time
About the Role

We are seeking an experienced Operating Model Manager to join our IT Operational Excellence team at KONE México. As a key member of our team, you will be responsible for leading the development and optimization of our Flow IT operating model, ensuring alignment with our company's evolving strategy and enhancing operational efficiency.

Key Responsibilities
  • Design and develop Flow IT in collaboration with Process Owners, department leadership teams, and stakeholders.
  • Actively co-create and collaborate with KONE IT and other KONE stakeholders to gain insights into their use cases, challenges, and ideas to enhance the operating model.
  • Leverage industry best practices and IT trends to drive the forward-looking development of Flow IT.
  • Continuously improve Flow IT elements based on performance indicators and ongoing learning.
  • Contribute to the creation and execution of the Flow IT vision and long-term roadmap.
  • Ensure Flow IT compliance with KONE Way and other relevant operating models within KONE.
  • Participate in Flow IT development forums to drive innovation and collaboration.
  • Support change management efforts within KONE IT, enabling smooth transitions.
  • Coach and train departments and agile teams on adopting Flow IT and enhancing their performance.
Requirements
  • University or Bachelor degree in a relevant IT field.
  • Minimum 10 years of experience in IT, with a focus on software development, IT process design, and operating model deployment.
  • Proven track record of leading changes in organizations.
  • Experience in leading IT operating model vision and future roadmap creation.
  • Strong knowledge of IT operating models, including DevOps, BTS, ITIL, and SaFE.
  • Expertise in Agile methodologies and DevOps practices.
  • Familiarity with an international working environment and virtual team experience is a plus.
  • Strong problem-solving, analytical, and fact-based decision-making skills. Effective communication, collaboration, and presentation skills.
  • Facilitation skills and data analytics proficiency.
  • Effective communication in English and exceptional interpersonal skills.
About KONE México

KONE México is a global leader in the elevator and escalator industry, committed to improving the flow of urban life. We are a dynamic and innovative company, passionate about creating a better world for our customers and employees. We value diversity, inclusion, and employee engagement, and we strive to be a great place to work.

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