Customer Experience Associate

5 days ago


Helsinki, Uusimaa, Finland Timetravels Ltd Full time

About the Role

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This full-time position requires a customer-focused individual who can thrive in a fast-paced environment and provide outstanding support to our customers.

Key Responsibilities

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The key responsibilities of this role include:

  • Providing timely and accurate responses to customer inquiries
  • Coordinating with colleagues to resolve complex customer issues
  • Monitoring customer feedback and implementing improvements
  • Working from the Saariselkä area for periods of 2-3 weeks during peak season

What We Offer

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In return for your hard work and dedication, we offer a competitive salary, benefits package, and opportunities for growth and development.

Requirements

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To succeed in this role, you'll need:

  • Excellent communication and interpersonal skills
  • Ability to work independently and prioritize tasks effectively
  • Strong analytical and problem-solving skills
  • Proficiency in Microsoft Office, particularly Excel

Application Process

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Please submit your application, including your CV and any relevant references, through our online portal.



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