Emergency Response and Resolution Specialist

4 weeks ago

Turku, Southwest Finland Ericsson Full time

Join Ericsson's Emergency Recovery Centre (ERC) team as a Solution Architect and take on new challenges in your career. As a key member of our team, you'll provide technical support and leadership services to customers during emergency situations.

About the Job

Responsibilities include restoring customer systems in a timely manner, brainstorming solutions to complex problems, and collaborating with internal teams and customers.

We're offering a competitive salary of $95,000 per year, along with opportunities for career growth and professional development.

Requirements
  • Minimum 5 years of experience in customer support
  • Solid technical background in telecom products
  • Broad solution and networking experience in a telecom domain
  • Demonstrated leadership and problem-solving skills

You'll have the opportunity to work on challenging projects, collaborate with talented professionals, and contribute to the success of our organization.

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