Facilities Management Operations Leader

17 hours ago


Espoo, Uusimaa, Finland Nokia Full time

What You'll Do

In this critical role, you'll be responsible for:

  • Developing and owning FM collaborator processes relating to specific workplace services tasks;
  • Providing strategic steering, processes, and methods that can be utilized globally using consistent practices and methods for all FM collaborators;
  • Acting as the escalation point for issues related to the Global FM Collaborators' performance;
  • Performing service level audits of facility services and the supply chain;
  • Responsible for the performance management of FM collaborators, including KPI development;
  • Developing regional service levels and delivery excellence with regional teams and collaboration partners to drive efficiencies;
  • Drive workplace service innovation and best practices;
  • Contribute to the development of global workplace guidelines, processes, and concepts.

About Us

Nokia is a leader in innovation and technology across mobile, fixed, and cloud networks. Our mission is to make a positive impact on people's lives and contribute to a more connected world.

We're committed to inclusion and diversity, and we strive to create an inclusive work environment where everyone feels valued and empowered to succeed.



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