Tech Service Specialist

1 week ago


Espoo, Uusimaa, Finland Infosys Full time

Your Role

As an ICT Service Desk Support, your responsibilities will include resolving incidents, service requests, and problems related to EUP equipment and software. You will provide break/fix support, advice, and assistance to authorized users, servers, network devices, meeting room technology, etc.

You will identify and remedy operational and technical issues. Additionally, you will deliver on-site support and dispatch technicians to resolve incidents and meet service levels.

Furthermore, you will support authorized users connecting to the Infosys network from any location, e.g., LAN and/or WAN connectivity. You will offer hands-on support for servers, network devices, meeting room technology, printers, etc.



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