
Customer Field Service Specialist
5 days ago
Pioneering Breakthroughs in Healthcare: A Global Opportunity
We are a global team of dedicated professionals, committed to creating better outcomes and experiences for patients worldwide.
Taking the opportunity to grow professionally and personally, with resources and flexibility to foster your growth and contribute uniquely to our team.
This role involves providing highly visible field service support to customers based in Finland, focusing on clinical chemistry, immunochemistry, coagulation, and laboratory automation.
The role is home-based, requiring daily travel to customer sites throughout Finland, particularly in the greater Uusimaa area. Overnight travel may be required as needed.
Key Responsibilities:- Installation and Maintenance: Install, troubleshoot, repair, and maintain state-of-the-art laboratory equipment and devices to a high standard.
- Equipment Updates: Perform updates and maintenance on equipment, including software and hardware.
- Customer Support: Provide documentation and address customer needs promptly and professionally.
- Technical Qualifications: Technical or university qualification, preferably with a focus on medical technology.
- IT Skills: Basic IT support and configuration skills.
- Personal Qualities: Flexibility, positive work attitude, and genuine interest in customer service.
- Language Skills: Fluent language skills in both Finnish and English, written and spoken.
- Industry Knowledge: Knowledge of hospital laboratory equipment and related applications is an advantage.
- Work Experience: Experience in servicing laboratory analysis equipment is an advantage.
- Professional Attitude: Professional attitude, strong cooperation, and organizational skills.
- Travel Requirements: Willingness to travel and adapt to working hours as required.
- Driver's License: Full car driver's license.
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