Specialist Service Lead

7 days ago


Helsinki, Uusimaa, Finland GroupM Full time
Job Description

As Head of Activation, you will be responsible for leading specialist teams and ensuring the smooth execution of services. This includes managing and mentoring team managers, making timely decisions, and fostering a culture of collaboration and accountability.

Responsibilities:
  1. Team Leadership: Manage and mentor specialist team managers to ensure effective team leadership.
  2. Service Quality & Execution: Oversee the delivery of high-quality specialist services and ensure integration of specialists into client teams.
  3. Stakeholder Collaboration: Act as a bridge between internal teams and client stakeholders to ensure seamless communication and alignment.
  4. Process Optimization: Evaluate and improve workflows to ensure efficient resource use and adherence to best practices.
  5. Coaching and Development: Support team manager growth and development through empathetic coaching.
  6. Innovation and Strategic Thinking: Drive strategic thinking to improve activation processes and outcomes.

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