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Technology Product Owner

3 weeks ago

Helsinki, Uusimaa, Finland LeadDesk Full time
Strategic AI Product Management for CCaaS Growth

LeadDesk is seeking an experienced AI Product Manager to join our Helsinki-based team and drive the development of AI-driven enablers for our CCaaS solutions. This critical role will focus on ensuring the financial success of our AI products, defining and communicating the product roadmap, and collaborating with cross-functional teams to drive growth and revenue.

Responsibilities:

  • Develop and implement a comprehensive AI product strategy that aligns with company goals and addresses user needs.
  • Collaborate with Sales, Customer Success, and Marketing teams to promote new and existing AI features, collect feedback, and ensure product-market fit.
  • Partner with Engineering teams to define AI-related product requirements, prioritize features, and ensure timely releases.
  • Analyze market trends, customer data, and competitive insights to inform data-driven decisions on AI product development and strategy.

Requirements:

  • At least 3-5 years of experience as a Product Manager in the CCaaS, SaaS, or related technology sectors.
  • Proven track record of successfully launching and managing AI and/or technology-driven products.
  • Strong analytical skills, ability to make data-driven product decisions, and excellent communication, negotiation, and project management skills.