Technical Business Specialist

3 days ago


Helsinki, Uusimaa, Finland Glaston Corporation Full time

Glaston Corporation seeks a seasoned ICT Business Partner to lead the implementation of Salesforce ServiceCloud solutions, SAP CS module, and Salesforce/SAP service processes. This is an exciting opportunity to join our innovative team and drive business growth.

Key Job Responsibilities:
  • Develop, implement, and maintain Salesforce ServiceCloud solutions, SAP CS module, and Salesforce/SAP service processes
  • Support users by troubleshooting existing solutions and providing timely assistance
  • Create and maintain comprehensive technical documentation and deliver training to colleagues
About the Role:
  • Requires a bachelor's degree in IT, business informatics, or a related field
  • Several years of experience in Salesforce, preferably in Field Service Lightning
  • Salesforce Administrator or Field Service Consultant certification is desired
  • Understanding of Salesforce automation and customization
  • Knowledge of SAP CS module is beneficial
  • Strong project management skills and excellent communication skills in English
About Our Team:
  • Collaborative and dynamic team environment
  • Ongoing opportunities for professional growth and development
  • Award-winning employer with competitive benefits


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