
Technical Support Expert for EMEA Region
1 week ago
Job Summary: We are seeking a highly skilled and experienced professional to join our EMEA Field application team as a Technical Support Expert. As a key member of our team, you will provide technical support to our customers in the EMEA region, troubleshooting and resolving complex technical issues related to our high-end GNSS, INS, and timing solutions.
Key Responsibilities:
- Provide technical support to customers in the EMEA region.
- Troubleshoot and resolve complex technical issues related to our products.
- Work closely with Regional Sales Managers on pre-sales activities.
- Collaborate with 2nd line support team and global FAE teams for technical support issues and escalations.
Requirements:
- MSc/BSc in Computer/Electrical/Industrial/Geomatics Engineering, Physics, or equivalent.
- Excellent communication skills.
- Ability to work flexibly from home and travel to customers and expositions (20-30%).
- Specific knowledge of timing solutions, ROS, autopilots, electronics schematics, etc., is an asset.
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