Technical Support Expert for EMEA Region

1 week ago


Espoo, Uusimaa, Finland Septentrio Full time
Job Title: Technical Support Expert for EMEA Region

Job Summary: We are seeking a highly skilled and experienced professional to join our EMEA Field application team as a Technical Support Expert. As a key member of our team, you will provide technical support to our customers in the EMEA region, troubleshooting and resolving complex technical issues related to our high-end GNSS, INS, and timing solutions.

Key Responsibilities:
  • Provide technical support to customers in the EMEA region.
  • Troubleshoot and resolve complex technical issues related to our products.
  • Work closely with Regional Sales Managers on pre-sales activities.
  • Collaborate with 2nd line support team and global FAE teams for technical support issues and escalations.

Requirements:
  • MSc/BSc in Computer/Electrical/Industrial/Geomatics Engineering, Physics, or equivalent.
  • Excellent communication skills.
  • Ability to work flexibly from home and travel to customers and expositions (20-30%).
  • Specific knowledge of timing solutions, ROS, autopilots, electronics schematics, etc., is an asset.

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