Client Support Representative

9 hours ago


Espoo, Uusimaa, Finland Refinitiv Full time
About the Role:

The Account Specialist position plays a critical role in supporting account executives and account managers in ensuring smooth customer operations. This involves assisting with sales, upsell and cross sell opportunities, and renewals by providing relevant data and insights.

Collaboration with account executives and managers is key to developing sales and renewal strategies and identifying potential risks. The role also involves tracking and managing all customer renewals, preparing and sending out quotes, contracts, and other necessary documentation, and serving as a point of contact for customers regarding sales, renewal, and support inquiries.



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