Current jobs related to Technical Support Specialist - Helsinki, Uusimaa - Swarmia

  • Technical Support Specialist

    1 month ago

    Helsinki, Uusimaa, Finland Codento Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Codento. As a System Specialist, you will be responsible for providing advanced technical support and solving complex problems for our clients.Key ResponsibilitiesInvestigate and resolve technical issues that require deeper analysis and problem-solving.Identify...

  • Technical Support Specialist

    4 weeks ago

    Helsinki, Uusimaa, Finland LeadDesk Full time

    About the RoleWe are seeking a highly skilled System Specialist to join our Technical Support team in Helsinki. As a key member of our team, you will be responsible for providing advanced technical support and solving complex problems.Key ResponsibilitiesSolve technical issues that require deeper investigation and problem-solving.Identify root causes by...

  • Salesforce Technical Support Specialist

    4 weeks ago

    Helsinki, Uusimaa, Finland 01 Stora Enso Oyj Full time

    Salesforce Technical Support SpecialistWe are seeking a skilled Salesforce Technical Support Specialist to join our team in the Packaging Materials division's Commercial Excellence IT and Digitalization Organization. This team collaborates to ensure the smooth operation, optimization, and continuous improvement of Salesforce and other applications within the...

  • Salesforce Technical Support Specialist

    1 month ago

    Helsinki, Uusimaa, Finland Stora Enso Full time

    Salesforce Technical Support SpecialistWe are seeking a skilled Salesforce Technical Support Specialist to join our team in the Packaging Materials division's Commercial Excellence IT and Digitalization Organization. This team collaborates to ensure the smooth operation, optimization, and continuous improvement of Salesforce and other applications within the...

  • Energy Storage Technical Support Specialist

    1 month ago

    Helsinki, Uusimaa, Finland Harry James Group Full time

    Technical Support Specialist – Energy StorageThe Harry James Group is seeking a skilled Technical Support Specialist to join our client, a global leader in energy storage and optimization, for their Lifecycle Management team.This role involves working with high-level technologies and supporting customers by improving the technical and operational...

  • Technical Support Specialist

    1 month ago

    Helsinki, Uusimaa, Finland Codento Full time

    About CodentoCodento is a leading provider of innovative payment solutions, with a strong presence in the global market. Our company is dedicated to delivering high-quality products and services that meet the evolving needs of our customers.We have a dynamic and fast-paced work environment, where employees are focused on results and constantly striving to...

  • Field Technical Specialist

    1 month ago

    Helsinki, Uusimaa, Finland Abbott Full time

    About the RoleAbbott, a global healthcare leader, is seeking a highly skilled Field Technical Specialist to join our Electrophysiology Division in Finland. As a key member of our team, you will play a critical role in providing expert support and guidance on the use of our cutting-edge medical technologies in atrial fibrillation treatment.Key...

  • IT Support Specialist

    1 month ago

    Helsinki, Uusimaa, Finland Tech Domain Full time

    We are seeking a skilled IT Support Engineer to join our team at Tech Domain. As a key member of our technical staff, you will be responsible for providing on-site support for various IT and network-related tasks.Key Responsibilities:Deliver exceptional desktop support services to our clients.Install and replace hardware components, including hard disk...

  • Sales Support Specialist Nordic

    1 month ago

    Helsinki, Uusimaa, Finland Alfa Laval Mid Europe GmbH Full time

    About the RoleWe are seeking a highly motivated and results-driven Sales Support Specialist to join our Nordic sales team. As a key member of our team, you will play a crucial role in supporting our customers in the Nordic region, providing exceptional service and ensuring their needs are met.Your primary responsibility will be to assist smaller customers in...

  • Corporate Support Specialist

    1 month ago

    Helsinki, Uusimaa, Finland zeroG - AI in Aviation Full time

    About the RoleWe are seeking a highly skilled Corporate Support Specialist to join our team. As a key member of our Corporate Customer Services unit, you will be responsible for handling inquiries and tasks from our corporate customers and sales team daily.Your main responsibility will be to ensure that our corporate customers have an optimal set-up of their...

  • ICT Support Specialist

    4 weeks ago

    Helsinki, Uusimaa, Finland Saint-Gobain Rakennustuotteet Oy Full time

    About the RoleWe are seeking a highly skilled ICT / Data Support professional to join our team at the European Chemicals Agency (ECHA). As a key member of our team, you will be responsible for providing technical support and assistance to our IT tools and functionalities.Key ResponsibilitiesSupport the development and maintenance of ECHA's IT tools and...

  • Product Specialist

    1 month ago

    Helsinki, Uusimaa, Finland LeadDesk Full time

    About the RoleWe are seeking a highly skilled and customer-focused Product Specialist to join our Support team at LeadDesk.As a Product Specialist, you will be responsible for providing exceptional support to our Finnish customers, resolving their queries and issues in a timely and professional manner.Key ResponsibilitiesAnswer phone calls and messages from...

  • Database Specialist

    1 month ago

    Helsinki, Uusimaa, Finland Codento Full time

    Job Summary:Codento is seeking a highly skilled Database Specialist to join our team. As a key member of our data management team, you will be responsible for designing, implementing, and maintaining our databases to ensure data integrity and optimal performance.Key Responsibilities:Database Design and Implementation: Design and implement database...

  • Application Specialist

    1 month ago

    Helsinki, Uusimaa, Finland Saint-Gobain Full time

    {"h1": "Application Specialist Role at Saint-Gobain", "p": "At Saint-Gobain, we are committed to creating sustainable living environments and improving people's quality of life. As part of our international team, we are seeking a talented Application Specialist to join our Nordic & Baltic Application Team.", "ul": [{"li": "Manage and support our consolidated...

  • Senior Sustainability Specialist

    4 weeks ago

    Helsinki, Uusimaa, Finland Valio Oy Full time

    Senior Specialist, ESG Data and ReportingWe are seeking a highly skilled Senior Specialist to join our team at Valio Oy, a leading dairy and food company in Finland. As a key member of our sustainability team, you will play a crucial role in elevating our ESG data management and coordinating our sustainability reporting process.About the Role:As a Senior...

  • Procurement Content Enablement Specialist

    4 weeks ago

    Helsinki, Uusimaa, Finland Ahlstrom Full time

    {"h1": "Career Opportunities: Procurement Content Enablement Specialist", "p": "Ahlstrom, a global leader in sustainable and technically advanced specialty materials, is seeking a skilled Procurement Content Enablement Specialist to join its Procurement Process team. This role requires strong technical skills to work with digital e-procurement systems and...

  • Application Specialist

    1 month ago

    Helsinki, Uusimaa, Finland Gyproc Full time

    {"h1": "Application Specialist - Gyproc", "p": "As a key member of our Nordic & Baltic Application Team, you will play a crucial role in managing and supporting our consolidated application portfolio and operating on all markets within digital projects in the Nordic and Baltic region for our construction businesses.", "ul": [{"li": "Ensure up-to-date...

  • Workday Integration Specialist

    4 weeks ago

    Helsinki, Uusimaa, Finland Wolt Full time

    Workday Integration SpecialistWe are seeking a skilled Workday Integration Specialist to enhance our People Tech team's capabilities. This role involves designing and implementing integrations within Workday, improving system functionality, and providing critical support to our business operations.Key Responsibilities:Integration Development and...

  • Electromagnetics Applications Specialist

    1 month ago

    Helsinki, Uusimaa, Finland Codento Full time

    Job SummaryCodento is seeking a highly skilled Electromagnetics Applications Specialist to join its team. As an Electromagnetic Modeling Engineer, you will be responsible for demonstrating the capabilities of our software solutions for multiphysics modeling to commercial and academic customers.Key ResponsibilitiesPre-Sales Technical SupportDemonstrate the...

  • Electrical Fabrication Specialist

    1 month ago

    Helsinki, Uusimaa, Finland MatchaTalent Full time

    {"Job Title": "Electrical Fabrication Specialist", "Company Overview": "MatchaTalent is a leading company in the exploration, production, transportation, and sale of crude oil and natural gas. Our company operates through the Upstream, Downstream, and Corporate segments, with a focus on refining, logistics, power generation, and marketing of crude oil,...

Technical Support Specialist

1 month ago

Helsinki, Uusimaa, Finland Swarmia Full time
About the Role

We are seeking a highly skilled Technical Support Specialist to join our team at Swarmia. As a Technical Support Specialist, you will play a critical role in providing exceptional customer support and ensuring our customers have the best possible experience with our solutions.

Key Responsibilities
  • Technical Expertise: Develop in-depth knowledge of Swarmia's products and services, with the ability to troubleshoot and resolve complex technical issues.
  • Customer Ownership: Assume ownership of customer issues, ensuring resolution from start to finish, and gathering feedback to inform product development and improvement.
  • Collaboration: Work closely with product development teams to convey customer needs and feedback, and research, diagnose, and troubleshoot to resolve customer and system issues.
  • Communication: Provide clear and concise support via various channels, including Slack, email, chat, and video calls, and deliver basic software training and maintain positive client relationships.
  • Documentation: Document technical knowledge and product feedback, and compile detailed reports on issues and resolutions.
Requirements
  • Education: Degree in Information Technology, Computer Science, or relevant field.
  • Experience: Proven experience (2+ years) as a Technical Support Engineer, Solutions Engineer, Software Engineer, or similar role.
  • Skills: Hands-on experience with log-based troubleshooting, familiarity with CI/CD pipelines using GitHub or similar tools, solid understanding of software development processes and code reviews, and hands-on experience with SQL.
  • Personal Qualities: Strong analytical and problem-solving skills, ability to work effectively under pressure in a fast-paced environment, excellent interpersonal skills, and a critical-thinking mindset.
About Swarmia

Swarmia is a data-driven platform revolutionizing the way software development teams operate. We focus on accelerating engineering organizations by balancing growth with culture and quality. Our team is passionate about solving problems and amplifying the success of our customers.

What We Offer
  • Dynamic Team: A highly experienced and motivated team.
  • Hybrid Work Model: A hybrid work model with a lot of flexibility.
  • Work-Life Balance: A commitment to work/life balance and sustainable work practices.
  • Career Advancement: Opportunities for career advancement in a supportive environment.
Swarmia's Commitment to Equality

As an Equal Opportunity Employer, Swarmia is dedicated to providing a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, color, religion, sex, national origin, disability, veteran status, or any other legally protected characteristics.