HR Support Specialist
1 week ago
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.
We value people from different backgrounds and are committed to being an employer of choice. Our goal is to deliver excellent experiences throughout the employee lifecycle, fostering a culture that reflects our values.
Job DescriptionThis position reports to the HR Operations Team Lead and involves supporting the team with various HR tasks during our HR transformation journey that includes launching the new HR system Workday.
You will be responsible for delivering HR Service support to the HR community, managers and employees, providing accurate and timely processing of information for all stakeholders mainly focusing on supporting our employees in Finland.
The role will involve working on our recently implemented time management system Jotbar and with our outsourced payroll service provider, as well as collaborating with cross-functional teams to achieve business objectives.
Key Responsibilities- Delivering HR support to the HR community, business managers and employees according to defined Service Level Agreements
- Processing HR requests related to multiple service lines (Employee Life Cycle, Compensation & Performance, Payroll, and HRIS) for an assigned group of employees
- Providing a high level of support e.g. via ticketing tool and phone service for internal customers, with accurate and timely processing of information for all stakeholders, while ensuring that quality controls are maintained
- Identifying opportunities for improvement based on feedback and experience with customers and taking the lead on process improvement projects
- Communicating information regarding policies and standards on assigned processes to internal customers in a clear and concise manner to ensure understanding and adoption
- Preparing accurate reports and documents for internal customers and external authorities
- B.Sc. or M.Sc. level degree from a relevant field, e.g. Economics or Administration, recent or soon to be graduates can be considered
- Understanding of HR practices and processes
- Passion for problem solving with the ability to manage multiple tasks simultaneously within set schedules
- Previous experience in HR related tasks or a high motivation towards the field
- Knowledge of Technology Industry Collective Bargaining Agreements
- Knowledge of SAP HR, JotBar, Workday and/or MS Office
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