Workforce Support Expert Job
2 weeks ago
About the Role
">This position reports to the HR Operations Team Lead and contributes to various HR tasks during our transformation journey, including the launch of Workday. As an HR Specialist, you will provide high-level support to internal customers, process HR requests related to multiple service lines, and maintain quality controls.
Your Key Responsibilities
">You will:
- Deliver HR support to the HR community, business managers, and employees according to defined Service Level Agreements
- Process HR requests related to multiple service lines (Employee Life Cycle, Compensation & Performance, Payroll, and HRIS) for an assigned group of employees
- Provide high-level support e.g. via ticketing tool and phone service for internal customers, with accurate and timely processing of information for all stakeholders, while ensuring that quality controls are maintained
- Identify opportunities for improvement based on feedback and experience with customers and take the lead on process improvement projects
Required Skills and Qualifications
">To be successful in this role, you will need a B.Sc. or M.Sc. level degree from a relevant field, understanding of HR practices and processes, and passion for problem-solving. You should have previous experience in HR-related tasks or a high motivation towards the field.
What We Offer
">We offer a collaborative work environment, continuous learning opportunities, and bicycle and wellbeing benefits. Our hybrid working model allows for flexibility and work-life balance.
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