Service Engineer

1 month ago

Helsinki, Uusimaa, Finland Codento Full time
About the Role

Codento is seeking a highly skilled Service Engineer to join our team. As a Service Engineer, you will play a critical role in ensuring the optimal performance of our packaging equipment fleet in Finland.

Key Responsibilities
  • Provide maintenance and installation services for packaging equipment to meet customer expectations and drive business growth.
  • Work closely with allocated customers to understand their needs and evaluate equipment requirements.
  • Develop customized Service Contracts and efficiently organize service, maintenance, and installation tasks.
  • Conduct thorough root cause analysis and troubleshoot issues to recommend repairs or replacements for systems and equipment.
  • Collaborate with the SEE Systems & Integration team to coordinate installations and liaise with internal Sales Teams, Application Teams, and Customer Service team to ensure seamless operations.
  • Ensure adherence to company, regional, and customer standards, along with Health & Safety regulations, to maintain a safe working environment.
  • Identify opportunities for customers to invest in new equipment and materials, and share knowledge with the Sales Team and Service Manager to contribute to business growth and success.
Requirements
  • Electrical qualification: Demonstrated expertise in electrical systems and components.
  • Strong mechanical skills: Proficiency in mechanical operations and maintenance.
  • Excellent troubleshooting capabilities: Ability to diagnose and resolve technical issues efficiently.
  • Knowledge of PLC's: Understanding of Programmable Logic Controllers and their applications.
  • Pneumatic knowledge: Familiarity with pneumatic systems and their operation.
  • Computer literate: Comfortable using computer systems and software for documentation and communication purposes.
  • Experience as a field service technician: Previous experience in a similar role, preferably in field service.
About Codento

Codento is a leading provider of packaging solutions that protect essential goods transported worldwide. We strive to foster a caring, high-performance growth culture that delivers consistent, sustainable profitable growth and accelerates our performance. Our culture guides everything we do – how we partner with our customers and suppliers, attract and retain top talent, and create value for our stakeholders.

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