
Technical Service Representative
4 days ago
**Technical Service Representative Wanted**
Join our Lenovo PC Support Center team as a Technical Service Representative.
Your Key Tasks
- Troubleshoot hardware and software issues via phone and remote access.
- Diagnose problems and provide solutions to customers and technicians.
- Order spare parts and deliver technical instructions.
- Ensure a smooth and professional customer experience at every step.
About Your Qualifications
- You have experience and knowledge of personal computers (hardware and software).
- Prior experience of providing customer support is essential.
- You're flexible, proactive, and driven by problem-solving.
- You can identify opportunities to offer additional services that benefit the customer.
- You work well in a team and enjoy collaborating with others.
- You stay up-to-date with the latest technology and innovation.
- You speak fluent Finnish and English.
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