Technical Service Representative

4 days ago


Helsinki, Uusimaa, Finland Avature Full time

**Technical Service Representative Wanted**

Join our Lenovo PC Support Center team as a Technical Service Representative.

Your Key Tasks

  1. Troubleshoot hardware and software issues via phone and remote access.
  2. Diagnose problems and provide solutions to customers and technicians.
  3. Order spare parts and deliver technical instructions.
  4. Ensure a smooth and professional customer experience at every step.

About Your Qualifications

  • You have experience and knowledge of personal computers (hardware and software).
  • Prior experience of providing customer support is essential.
  • You're flexible, proactive, and driven by problem-solving.
  • You can identify opportunities to offer additional services that benefit the customer.
  • You work well in a team and enjoy collaborating with others.
  • You stay up-to-date with the latest technology and innovation.
  • You speak fluent Finnish and English.


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