
Process Optimization Lead
1 day ago
**Enhance User Experiences through AI:**
We are seeking a talented Service Designer to join our team at Smartbi. As a Service Designer, you will be responsible for designing and implementing data-driven solutions that enhance user experiences in industrial and enterprise settings.
**Your Key Responsibilities:**
- Analyze and map existing process flows and user journeys in industrial and enterprise environments to identify pain points and opportunities.
- Conduct stakeholder interviews and workshops to gather insights and align analytical and AI solutions with user needs.
- Design and document service concepts for data-driven solutions, defining problem statements, value propositions, use cases, and functional requirements.
**What We Offer:**
- Career growth in service (and UX) design, AI and analytics consulting, and business transformation.
- International team and projects.
- Competitive pay and benefits.
- Flexible working environment.
- A strong sense of community in our team.
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