Process Optimization Lead

1 day ago


Espoo, Uusimaa, Finland Smartbi Full time

**Enhance User Experiences through AI:**

We are seeking a talented Service Designer to join our team at Smartbi. As a Service Designer, you will be responsible for designing and implementing data-driven solutions that enhance user experiences in industrial and enterprise settings.

**Your Key Responsibilities:**

  • Analyze and map existing process flows and user journeys in industrial and enterprise environments to identify pain points and opportunities.
  • Conduct stakeholder interviews and workshops to gather insights and align analytical and AI solutions with user needs.
  • Design and document service concepts for data-driven solutions, defining problem statements, value propositions, use cases, and functional requirements.

**What We Offer:**

  • Career growth in service (and UX) design, AI and analytics consulting, and business transformation.
  • International team and projects.
  • Competitive pay and benefits.
  • Flexible working environment.
  • A strong sense of community in our team.


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