Claims Recovery Specialist

3 days ago


Helsinki, Uusimaa, Finland AIG Full time

As a Claims Recovery Specialist with AIG, you will play a crucial role in handling our Recoveries portfolio of claims in Nordics. Your primary responsibility will be to efficiently and cost-effectively negotiate and accurately recover claims costs while mitigating exposure. You will communicate developments and outcomes as necessary to all key internal and external stakeholders, providing a high standard of customer service and adherence to legal and regulatory requirements.

Key Responsibilities:

  • Identify and pursue opportunities for recovery/subrogation/salvage across multiple lines of business.
  • Review assigned claim files to determine if recovery is feasible by investigating and evaluating liability issues according to Best Practice/Procedural guidelines.
  • Negotiate and recover deductibles and VAT from AIG clients.
  • Correspond with experts, attorneys, and claims professionals regarding claim information, notice/demand of payment, and related issues.
  • Develop strong working relationships with stakeholders.
  • Set adequate reserves reflecting expected recovery proceeds.
  • Adequately book and record recovery transactions and documentation in financial systems.
  • Monitor progress on files handled by claims handlers.
  • Follow up on reports and other recovery-related information.


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