Healthcare Engagement Specialist
7 days ago
This role serves as a key field-based position, accountable for cross-functional account management and leveraging diverse strategies to drive business growth and enhance patient care standards.
As an integral member of the team, you will collaborate with internal and external partners to achieve business and growth objectives through measurable field activities and projects.
Your Key Responsibilities:- Lead Orchestrator & Comprehensive Account Management: Act as the primary orchestrator of HCP engagement in prioritized key accounts, managing all aspects of their interaction with the company.
- Strategic Cross-Functional Collaboration: Lead the account level coordination of customer-facing initiatives across various roles, ensuring alignment on strategy and execution.
- Customer Journey Architect: Map opportunities to optimize the customer journey, identifying key touchpoints for engagement to drive better outcomes for both patients and our brands.
- Medical Education on Therapeutic Topics: Lead and execute initiatives that provide high-quality medical education on on-label scientific therapeutic topics.
- Data-Driven Decision Making: Regularly provide market insights and CRM data relevant to account plans, monitoring progress and making necessary adjustments to tactics.
Desired Requirements
- Education: Master's or Bachelor's degree in Natural Science and/or Business/Economics.
- Min. 2 years of experience as an MSL or KAM from healthcare industry.
- Good understanding of the Finnish healthcare system.
- Proficient in Finnish and English, both written and spoken.
- Scientific knowledge.
- Strong negotiation and relationship-building skills.
- Solid track record in driving sales growth and exceeding targets through innovative customer-centric activities.
- A strong understanding of the changing dynamics of the pharmaceutical industry.
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