Product and Process Specialist

4 days ago


Helsinki, Uusimaa, Finland Nordea Bank Norge ASA Full time

Would you like to work in the payment nerve centre where the strategic platforms applications of the payment area are managed? We are looking for an Application Functional Specialist that wants to play an important role supporting significant projects, as well as the application related responsibilities. If yes, then you might be the ambitious payment expert – eager to make a difference – that we are looking for.

At Nordea, we see that the world is changing fast – and we want to be one step ahead of the curve. That's why we're deeply committed to providing the financial solutions of tomorrow to our customers. We're creating an agile environment where we experiment and grow together – and we need your ideas and unique background. With us, you'll be in good company with a chance to make your mark on something bigger.

About this opportunity

Welcome to the Global Payment Platform Service Management team in Payments & CM Product Management unit We add value by supporting the payments change agenda and by ensuring stable payments services to the organisation. As the Application Functional Specialist, you'll play a valuable role ensuring that we deliver on the payment accountabilities related to Nordea Application Guidelines, as well as ensuring the readiness to receive the project deliveries coming from our development hub.

What you'll be doing:

  1. Drive planned application lifecycle activities within payments to ensure we take the needed actions to secure the health of our applications.
  2. Participate in project work to deliver new and enhanced products.
  3. Be an expert in your product/service area in relation to Nordic payments.
  4. Mitigate and manage risks and problems in application portfolio while balancing deliveries and cost.
  5. Ensure compliance of the applications and supported products.
  6. Ensure applications quality by securing good specifications and quality UAT testing.
  7. Understand customer impact, ensure high level stakeholders' communication and reporting as a support in incident handling.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

To succeed in this role, we believe that you have:

  1. Proactive and self-driven personality.
  2. Energy and passion for serving our customers.
  3. A driver mentality and can-do attitude.
  4. Experience of working in a multicultural and international team.
  5. Excellent communicational skills.
  6. Analytical skills and the ability to produce clear documentation.
  7. Ability to manage multiple tasks with high quality, in a fast-paced environment.

Your experience and background:

  1. Experience in one of the areas like:
  • Cash Management or Payments area (Nordic payments).
  • Application Management and/or application management framework.
  • Banking, Consultancy or IT.
Ability and ambition to learn both business and technology skills.Professional skills in Finnish and English, both spoken and written.

If this sounds like you, get in touch

Next steps
Submit your application no later than 10/01/2025. For more information, you're welcome to contact Agata Bochentin.

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered.

Department: Administration / Back Office / Support

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