Commercial Excellence Analyst

1 day ago

Espoo, Uusimaa, Finland Novo Nordisk AS Full time

Are you driven by the power of data and insights? Are you keen on being part of helping Novo Nordisk Finland to develop and progress with data and insights-driven decision making? As a commercial excellence analyst in Finland, you will join a highly dynamic Customer Excellence team responsible for driving the innovation, development, and adoption of our omnichannel customer engagement.

The position

Your main contribution will be to leverage the continuously expanding amount of data to best serve our customers. As our engagement model is fast evolving, you will have a chance to develop new ways to assess our impact, performance, and future success.

Key focus for the role will be to work with our operational and customer data; an area where intense European-wide development is ongoing and new reporting solutions are in development. This means taking care of different master data management, ensuring the data quality and standardization from various sources. All this comes together and drives operations via visual dashboards and presentations to enable meaningful insights for operations management. You will be designing and building new sets of dashboards, with Power BI as the main tool in use.

Your main accountabilities will be:

  1. Serve as a link between data and business; join cross-functional teams to identify business insights needs, select the best available sources for the data, and visualize them in reporting solutions and presentations.
  2. Converting data to business insights by building interactive dashboards (currently Power BI).
  3. Training and inspiring end-users to study and draw insights and take correct actions when relevant.
  4. Master data management: ensure data quality and standards; execute updates to source data, including data governance for the CRM system (currently Salesforce).
  5. Execute, develop, and automate where possible regular monthly/quarterly analytics for sales and marketing management, drive locally the continuous development of business insights solutions, and support in a journey towards utilizing more advanced tools; predictive analytics, machine learning, and AI solutions.

You will be given opportunities to use your full potential and to learn and develop as a professional by ensuring you the best possible support for your work. At Novo Nordisk, we are committed to offering life-changing careers and being an engaging workplace for our employees.

Qualifications

Successful execution of this role requires a high level of analytical skills to work with data structures, extract and combine data from various sources to create meaningful insights. You work in a structured way and have a high-quality mindset, attention to detail, and, at minimum, a basic understanding of data management and interest in learning how to analyze complex commercial data to support our operations.

You have a proactive attitude and take accountability for tasks assigned to you. As we operate in a highly cross-functional setting, you possess a cooperative working style and a capability to connect with other professionals and stakeholders to deliver high-quality results.

You have a degree within a relevant field such as Business Information, Finance, or Economics. You may have a few years of working experience, and we also welcome applications from recent graduates.

Your English skills are at a secure business level; Finnish skills are not a requirement in this role.

About the department

Novo Nordisk Finnish affiliate is a professional organization of over 70 people. Our office is located in Leppävaara, Espoo. Our work is about setting the pace for better patient outcomes in Diabetes, Obesity, and other chronic illnesses. People create our success, and at Novo Nordisk, we are committed to offering life-changing careers and being an engaging workplace for our employees.

Contact

Interested? For more information, please contact our Director, Customer Excellence Anna Klemetti-Lokay, at akti@novonordisk.com, tel. +358408433310. Preferred times: Tuesday 4th March or Wednesday 12th March from 9:00 to 10:00 or 14:00 to 15:00 (CET +1).

Internal candidates are kindly asked to inform their line managers prior to applying.

Please note we accept applications only via our recruitment portal.

Deadline

12th of March 2025.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk, we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world, and we know that this is only possible with talented employees with diverse perspectives, backgrounds, and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve, and the communities we operate in. Together, we're life-changing.

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