Field Service Engineer – Lab Instrumentation
2 weeks ago
Direct message the job poster from Black Swans Exist
Helping ambitious Life Science firms access the best niche talent in the Nordics | Recruitment | Executive Search | Medtech | Pharma | BiotechJoin an industry leader in laboratory instrumentation with an immediate opening for a Field Service Engineer in Finland. Being an established company with products that have been consistently improved over decades, they are able to offer both a strong internal training program as well as plenty of autonomy for their field-based employees.
Thus, you will be up and running quickly and have the freedom to plan your own travelling schedule. In other words, no need to spend 3 nights on the road each week just because someone told you to.
With that said, the role is field-based and does require travelling, often on a daily basis. With the majority of the clients located around Helsinki, Turku, and Tampere, it would be ideal if you are located in this area to minimize overnight stays.
You will also be cooperating with multiple colleagues in both Finland and the rest of the Nordics. So you are not the only service engineer and will have other people to exchange ideas with. The local Finnish office is based in Helsinki.
Responsibilities:
- Delivering technical support to customers in Finland, with very occasional support to other Nordic countries.
- Conduct maintenance, calibration, and repair of lab and process instruments used in multiple industries with R&D, Manufacturing, and QC functions requiring laboratory testing.
- Providing prompt and effective telephone support to customers.
- Conducting training for customers on instruments.
- Supporting sales efforts by promoting service contracts. You also have the opportunity to earn referral bonuses through any sales as a result.
Requirements:
- Technical background with mechanics or electronics. The exact industry matters less, but the instruments you would work with are a mix of mechanical and electronic components.
- Basic software troubleshooting and support. No need to be an IT wizard, but the instruments contain software that needs to be installed and sometimes troubleshot.
- Fluency in Finnish and English.
- Ability to work in the field and travel as needed. This may vary from week to week, which could mean up to 3 nights away during one week and 0 nights on others. You are free to plan your own schedule based on the customers that require service.
If you're ready to take on an exciting challenge or simply want more information, you can apply by submitting your application and CV in English (no need to be fully updated). Alternatively, reach out to Anders Sandberg at Black Swans Exist, who is the responsible recruiter for this process. You can find him on LinkedIn.
Seniority levelAssociate
Employment typeFull-time
Job functionIndustries: Medical Equipment Manufacturing, Food and Beverage Manufacturing, and Paper and Forest Product Manufacturing
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