Installed Base Engineer

4 days ago

Espoo, Uusimaa, Finland Metso Full time

Join an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Job posting end date: 04/03/2025

Introduction

We are seeking an Installed Base Engineer to join our Services Product Data Management team In this role, you will be responsible for the quality and consistency of the installed base information and related product data created into Metso's information systems. We are looking for someone who can formulate abstract needs into clear requirements and find solutions to improve the customer experience and internal efficiency.

This position is located in Espoo, and we are happy to offer flexible working arrangements, including hybrid options. This position requires a maximum of 10% of business travel.

Team you belong to

You will join a team of dedicated professionals who work closely with different stakeholders such as Product Data Managers, Installed Base Managers and Global Logistics Operations to ensure smooth data flow. Our team culture is all about getting things done together. The members in our team are located in Finland, Australia, and in the United States.

What you'll do

  • Work in cooperation with tasks from the Installed Base Manager and Product Data Manager.
  • Create and maintain core functional location structures based on information gathered and provided by Market Areas and Capex and Services Business Lines.
  • Validate and maintain installed base information content together with Market Areas and Capex and Services Business Lines and support utilization of this data in relevant business processes.
  • Maintain installed base information in operative data maintenance requests coming through Installed Base portal or other sources.
  • Connect legacy and other spare part items in PDM to equipment information as requested and guided.
  • Support creation of installed base structure and build connections to support Delivery to Service handover.
  • Provide support and extract reports related to installed base information as required.
  • Support development projects for Installed Base and selected Product Data improvement initiatives.
  • Act as a Key User for Installed Base data maintenance processes.

Who you are

  • Minimum 2 years of Trainee or Specialist level experience working in an operative role maintaining Installed Base data.
  • (Preferred) Master's degree with focus on data management, data science or related field.
  • Experience defining requirements for application development (ITDD) and capability to support this process.
  • Understanding and demonstrating of applying data models to be mastered in a single system, but shared to many.
  • Understand the impact poor quality or missing data can have on customer satisfaction and business profitability.
  • Fluent written and verbal communication skills in English.
  • Previous experience working with Metso Installed Base data is considered an asset.
  • Previous experience working with product lifecycle management and related systems (PDM/EDM) is considered an asset.

What's in it for you

  • An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.
  • Wellbeing and safety - Benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, meal benefits, on-site gym, bicycle benefits, and engagement surveys.
  • Compensation and rewards - Global incentive program tied to business and performance targets.
  • Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
  • A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
  • Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
  • Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.

Get in touch

Want to rise above the possible with us? Click 'Apply now' to leave your application.

For additional information, please contact Bob Siegfried, Director, Data and Installed Base, at bob.siegfried@metso.com.

We understand that some highly competent candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role.

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise. We are the partner for positive change.

Headquartered in Espoo, Finland, Metso employs over 17,000 people in close to 50 countries and sales for 2023 were about EUR 5.4 billion. The company is listed on the Nasdaq Helsinki. metso.com, x.com/metsoofficial

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