Palveluneuvoja, Daily Banking Helsinki

3 weeks ago


Helsinki, Uusimaa, Finland Nordea Bank Full time

Job ID: 23635


Etsitkö työtehtävää, jossa saat oppia uutta, laittaa itsesi likoon ja kokea onnistumisen iloa? Haluatko auttaa meitä toimimaan edelläkävijöinä ja luomaan erinomaisia asiakaskokemuksia?

Haemme Palveluneuvojia Daily banking- tiimiin Helsingin keskustaan.

Nordeassa olet mukana tukemassa yksittäisiä ihmisiä, perheitä, pieniä startup-yrityksiä, suuryrityksiä ja yhteisöjä. Tulet huomaamaan, että valinnoillamme – suurilla ja pienillä – on merkitystä. Tarvitsemme sinun taitojasi, intoasi palvella asiakkaitamme ja ainutlaatuista taustaasi, jotta voimme tarjota asiakkaillemme tulevaisuuden ratkaisuja. Kun tulet joukkoomme, pääset hyvään seuraan ja saat runsaasti mahdollisuuksia kasvaa ja kehittyä sekä jättää jälkesi johonkin suurempaan.

Tietoa tehtävästä

Palveluneuvojan tehtävässä sinulla on tärkeä rooli mielenkiintoisessa, nopearytmisessä ympäristössä, ja olet mukana täyttämässä asiakkaiden muuttuvia tarpeita.

Sinun tehtäväsi:

Hoidat asiakkaan asiat heti kerralla kuntoon ja opastat hänet vastuullisesti digipalveluiden käyttäjäksi Selvität rohkeasti asiakkaan tarpeet ja varmistat, että jokaisella asiakkaalla on hänen tarpeisiinsa sopivat palvelut käytössään Erinomaisten asiakaskokemusten tarjoaminen on sinulle sydämen asia. Iloinen mieli ja hymy kuuluvat äänestäsi aina kun kohtaat asiakkaan Toimit tavoitteellisesti toteuttaen pankin strategiaa ja arvoja

Työpaikkasi sijaitsee Annankadulla Kampissa Helsingin keskustassa.

Kuka sinä olet

Collaboration. Ownership. Passion. Courage. Nämä arvot ohjaavat meitä tekemään parhaamme – toivomme sinun jakavan arvot kanssamme.

Onnistuaksesi tässä tehtävässä odotamme sinulta:

Aitoa kiinnostusta asiakaspalvelutehtäviin rahoitusalalla Nautit myynnistä Olet hyvä hakemaan tietoa ja olet innokas oppimaan uutta Sinulla on kyky toimia muuttuvassa ympäristössä Olet kotonasi digitaalisten palveluiden parissa Olet luova, ennakkoluuloton, tavoitehakuinen ja kunnianhimoinen Sinulla on hyvä paineensietokyky

Kokemuksestasi ja taustastasi:

Sinulla on kaupallisen alan loppututkinto (esim. merkonomi tai tradenomi) Sinulla on runsaasti asiakaspalvelukokemusta Erinomaisen suomen kielen suullisen ja kirjallisen taidon lisäksi sinulla on sujuva englannin kielen taito. Ruotsin kielen taito katsotaan eduksi

Jos tunnistat tästä itsesi, ota yhteyttä

Seuraavat vaiheet

Lähetä hakemuksesi 18/04/2024 mennessä. Lähetäthän hakemuksesi kuitenkin mahdollisimman pian, sillä käsittelemme hakemuksia ja aloitamme haastattelut jo hakuajalla. Lisätietoja tehtävästä tarvittaessa antaa Heidi Korkala,

Me Nordeassa uskomme tasa-arvoon ja arvostamme monimuotoisuutta. Henkilöstön erilaiset taustat, ominaisuudet, kokemukset ja ajattelutavat auttavat meitä palvelemaan asiakkaitamme ja yhteiskuntaa entistä paremmin. Tule siis sellaisena kun olet.



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