Tech Business Analyst with strong communication background

Found in: beBee jobs FI - 2 weeks ago

Helsinki, Uusimaa, Finland Nordea Bank Full time

Job ID: 23479

Do you have a can-do attitude and are ready to take the next step as a Technical Business Analyst in Financial Crime Intelligence, Investigations and Analytics (FCIIA)?

We are seeking a dynamic Technical Business Analyst to join our Projects team in the Financial Crime Prevention sector. If you're passionate about bridging the gap between technical teams and business units by communicating effectively and building creative material to support collaboration and making a meaningful impact in a rapidly evolving industry, we want to hear from you.

FCIIA is a specialist area, offering capabilities to support enterprise-wide Investigations, proactive Intelligence and advanced analytics and AI solutions to support Financial Crime Monitoring. FCIIA also provides subject matter expertise to support analytic initiatives to drive great efficiency and effectiveness across traditional financial crime monitoring and detection capabilities.

At Nordea, we're committed to being a partner that our customers and society can count on. Joining us means you'll have an impact on how we do banking – today and tomorrow. So, bring your ideas, skills and unique background. With us, you'll be in good company with plenty of opportunities to collaborate, grow and make your mark on something bigger.

About this opportunity

FCIIA is based across the Nordics, the UK and Estonia, and comprises several teams. As a Technical Communicator, you will act as the vital link between our technology team and various business units within the organization. The ideal candidate will possess a strong understanding of both technology and business processes, enabling them to translate complex technical concepts into understandable business friendly concepts and storyline for key stakeholders and vice versa.

What you'll be doing:

  • Bridge the gap between technical teams and business units by communicating effectively and ensuring alignment of goals and expectations.
  • Create creative storyline and presentations for business and technology stakeholders, effectively communicating product features.
  • Collaborate with stakeholders from different business units to ensure the comprehensive and easy-to-understand documentation meets their needs.
  • Review and revise documentation to maintain high quality standards. This includes ensuring technical accuracy, clarity, consistency, and readability.
  • Develop and coordinate the creation of diagrams, charts, and screenshots to complement text descriptions and instructions.
  • Ensure that all documentation is compliant with industry standards, legal requirements, and company policies. Implement style guides and standard templates to maintain consistency across all documents.
  • Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications.

The role is based in Stockholm or Helsinki.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

We imagine that you enjoy learning and are excited about bringing your ideas to the table. You're dependable, willing to speak up – even when it's difficult – and committed to empowering others.

On your experience and background, you:

  • Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field.
  • Proven experience (3 years) as a technical business analyst.
  • Strong understanding of software development lifecycle (SDLC) and agile methodologies.
  • Excellent analytical and problem-solving skills, with the ability to think critically and strategically.
  • Exceptional communication and interpersonal skills, with the ability to communicate technical concepts to non-technical stakeholders.
  • Proficiency in creating high-quality presentations to effectively communicate complex ideas and proposals (MS Office 365).
  • Proficiency in technical documentation tools and methodologies.
  • Experience working with cross-functional teams in a collaborative environment.
  • Consulting/ banking background highly desirable, with experience in advising clients.
  • Are confident to engage with a variety of stakeholders, and enjoy creating relationships and networking
  • A high proficiency in English, both verbal and written

If this sounds like you, get in touch

Next steps

At , you can read more about us and the role we play in society.

At Nordea, we recruit from the widest possible pool and hire the best person for the job. Because diversity makes us stronger. And once you are on board, you will find that we offer equal opportunities to everyone.

Please submit your application no later than 30/04/2024. Please apply right away as we will be reviewing applications and interviewing candidates as they come.

For more information about the position, you're welcome to contact or


At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Great people often know great people – please share if you have a friend who could be a perfect match for this job.

Only for candidates in Sweden: For union information, please contact or

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